UX Researcher Expression of Interest Form

📋 Description

• • As a UX Researcher at GitLab, you will play a pivotal role in shaping the future of our AI-powered DevSecOps platform. This is an expression of interest, indicating a proactive approach to building a pipeline of exceptional talent for future opportunities. You will be instrumental in understanding user needs, behaviors, and motivations, translating these insights into actionable recommendations that drive product innovation and enhance user experience across our comprehensive platform.
• • Your work will directly impact how over 100,000 organizations leverage GitLab to co-create the software that powers our world. You will contribute to a mission of enabling everyone to contribute to software development, accelerating human progress by breaking down barriers and fostering collaboration.
• • You will be expected to integrate AI into your daily workflows, embracing it as a core productivity multiplier to drive efficiency, innovation, and impact in your research processes and outcomes.
• • This role involves conducting a wide range of qualitative and quantitative research methods, including user interviews, surveys, usability testing, contextual inquiries, and diary studies, to gather deep insights into user needs and pain points.
• • You will collaborate closely with product managers, designers, engineers, and other stakeholders to define research questions, design studies, and interpret findings.
• • A key responsibility will be to synthesize complex research data into clear, concise, and compelling narratives that inform product strategy and design decisions.
• • You will advocate for the user throughout the product development lifecycle, ensuring that user needs are at the forefront of every decision.
• • You will contribute to the continuous improvement of GitLab's UX research practices, methodologies, and tools.
• • The role requires a proactive and self-directed approach, as you will be working in a remote, asynchronous environment, embodying GitLab's values of collaboration, transparency, and continuous learning.
• • You will help identify opportunities for innovation and improvement within the DevSecOps lifecycle, leveraging your research to uncover unmet needs and emerging trends.
• • Your research will inform the development of features and improvements for products like Duo Enterprise and Duo Agent Platform, ensuring they are intuitive, effective, and meet the evolving demands of our diverse user base.
• • You will be a key contributor to fostering a user-centric culture within GitLab, sharing your findings and insights across teams to build a shared understanding of our users.
• • This position offers the unique opportunity to work on a cutting-edge AI-powered platform, contributing to a company that is redefining software development and accelerating progress.
• • You will be part of a high-performance culture driven by values and continuous knowledge exchange, enabling you to reach your full potential.
• • The remote nature of the role means you'll have the flexibility to work from anywhere, contributing to a global team and diverse perspectives.
• • You will be expected to articulate research findings and recommendations clearly and persuasively to various audiences, from individual contributors to leadership.
• • Your work will help ensure that GitLab's platform remains at the forefront of the industry, providing immense value to developers, operations teams, and security professionals worldwide.
• • This is an opportunity to grow your career in a dynamic and innovative environment, where your contributions are valued and have a tangible impact on the company's success and the broader software development landscape.
• • You will be involved in defining and refining the user experience for complex workflows within the DevSecOps domain, ensuring ease of use and efficiency.
• • The research conducted will support the strategic direction of GitLab's product roadmap, ensuring alignment with user needs and market opportunities.
• • You will contribute to building a robust understanding of our user personas, their workflows, and their challenges within the software development lifecycle.
• • Embrace the opportunity to work with cutting-edge AI technologies and contribute to their integration into user-facing products.
• • This role is about more than just research; it's about co-creating the future of software development with a passionate and talented global team.