
Job Overview
Location
US Remote
Job Type
Full-time
Category
Product Management
Date Posted
May 17, 2026
Full Job Description
đź“‹ Description
- • Serve as a bilingual Uzbek-English Video-Phone Interpreter, facilitating real-time verbal interpretation between Uzbek and English speakers across multiple industries including healthcare, 911, law enforcement, court, government, insurance, finance, education, and business.
- • Conduct interpretation sessions via video and audio platforms using a dedicated personal device such as a laptop, desktop, tablet, or smartphone, ensuring accurate and culturally appropriate rendering of messages without omissions or additions.
- • Maintain professional demeanor and neutrality during all interpreting sessions, especially during high-stress or emotionally intense calls such as end-of-life discussions, pregnancy termination, vaccinations, or matters involving sexual orientation and gender expression.
- • Respond promptly to on-demand interpretation requests, adhering strictly to client protocols and avoiding unauthorized interaction with Limited English Proficient (LEP) individuals.
- • Utilize industry-specific terminology and procedures in medical, legal, financial, and emergency service contexts while maintaining precision and clarity in both languages.
- • Participate in mandatory online, video, and audio training sessions to develop interpreting skills, stay updated on industry standards, and adapt to new technology enhancements implemented by LanguageLine Solutions.
- • Type data accurately and efficiently on company-provided devices during interpreting sessions to fulfill essential job functions.
- • Ensure a quiet, secure, and distraction-free home office environment at all times during work hours to maintain confidentiality and interpretation quality.
- • Remain calm and composed under pressure, including during prolonged calls with no breaks, high call volumes, or when speakers are incoherent or distressed.
- • Demonstrate cultural competency by recognizing regional dialects, accents, and cultural nuances to improve communication effectiveness with LEP individuals.
- • Follow all company policies regarding data security, confidentiality, and technical usage, including compliance with ASTM and ISO certified interpreting environments.
- • Uphold professional ethics by avoiding personal bias, maintaining strict confidentiality, and refraining from offering advice or opinions during interpretation sessions.
- • Meet punctuality requirements and remain available during scheduled work hours to ensure consistent service delivery.
- • Adhere to all technical specifications, including minimum internet requirements: download speeds of 5 Mbps, upload speeds of 3 Mbps, ping under 300 ms, and jitter under 30 ms.
- • Operate a headset for extended periods and maintain prolonged stationary positioning in front of a computer and webcam throughout the workday.
- • Possess sufficient manual dexterity to type or write, and ability to operate company-provided software systems.
- • Comply with all legal and regulatory requirements, including background checks and drug screening as mandated by state or local laws post-offer.
Skills & Technologies
About LanguageLine Solutions
LanguageLine Solutions is a leading provider of over-the-phone, video, and in-person interpretation and translation services. They connect people across language and cultural barriers, enabling clear communication in critical situations such as healthcare, public safety, and legal proceedings. Their services are crucial for organizations needing to serve diverse populations effectively and comply with language access regulations. By offering a vast network of qualified interpreters and translators, LanguageLine Solutions facilitates understanding and ensures equitable access to information and services for non-English speakers.
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