Job Overview
Location
Pyramid Global Hospitality - Home Office
Job Type
Full-time
Category
Operations
Date Posted
May 20, 2026
Full Job Description
đź“‹ Description
- • The Vice President of Operations for Independent Properties in California, Oregon, and Washington is a senior leadership role responsible for driving operational excellence, profitability, and guest satisfaction across a portfolio of hotels and resorts. This role matters because it directly impacts the financial performance, brand integrity, and long-term value of properties while fostering a people-first culture aligned with Pyramid Global Hospitality’s core values.
- • Day to day, the VP of Operations will provide executive oversight for assigned properties, partner with General Managers to strengthen leadership and service execution, define and refine brand identities, oversee revenue and cost strategies, lead capital planning, ensure compliance and asset protection, develop talent, mentor leaders, build stakeholder relationships with owners and asset managers, and use data to drive fact-based decision-making across commercial and operational functions.
- • Pyramid Global Hospitality is a leading hotel management company with over 230 properties worldwide, known for its People First culture, commitment to employee development, and strong reputation as an employer. Following its 2021 merger with Benchmark Resorts and Hotels, the company continues to prioritize professional growth, inclusivity, and meaningful relationships with associates, owners, guests, and communities.
- • In this role, the individual will have the opportunity to work directly with senior leaders, lead stretch assignments, shape hospitality management practices, and influence the strategic direction of a growing portfolio. They will develop executive leadership capabilities, deepen expertise in multi-disciplinary operations, and contribute to a culture where talent is nurtured and success is achieved through respect, recognition, and collaboration.
🎯 Requirements
- • Minimum 7 years of progressive hospitality operations leadership with demonstrated success across multiple property types or complexity levels
- • Bachelor’s degree required, preferably in Hospitality or Travel & Tourism Management
- • Independent hotel or resort experience required
- • Based in CA, OR, or WA strongly preferred
- • Proven executive leadership capability in team selection, mentorship, succession planning, leading change, and driving enterprise-level results
- • Strong analytical and strategic thinking skills with ability to translate insight into action
- • Deep understanding of best-in-class operating practices and ability to unify multiple disciplines under a cohesive strategy
- • Exceptional communication, influence, and stakeholder-management skills
- • Up to 75% travel
🏖️ Benefits
- • Comprehensive health insurance
- • Retirement plans
- • Paid time off
- • On-site wellness programs
- • Local discounts
- • Employee rates on hotel stays
- • Ongoing training and development opportunities
- • People First culture focused on diversity, growth, and wellbeing
Skills & Technologies
About Benchmark Capital
Benchmark Capital is a venture capital firm that provides early-stage funding and strategic support to technology startups. Founded in 1995, the firm invests in sectors such as consumer internet, enterprise software, fintech, and marketplaces. It is known for concentrated funds and equal partner economics. Benchmark has backed companies including eBay, Uber, Twitter, Instagram, and Snap. Operating primarily from San Francisco with an office in London, the firm typically leads Series A rounds and maintains long-term partnerships with founders without adding board observers or requiring control positions.
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