Job Overview
Location
3 Locations
Job Type
Full-time
Category
HR & Recruiting
Date Posted
April 16, 2026
Full Job Description
đź“‹ Description
- • The Virtual Case Manager provides services to patients allowing access to care for prescribed medications, acting as a patient advocate to coordinate access to medicines for timely treatment initiation, training, and ongoing shipments across HCP office, payer, and specialty pharmacy.
- • Day to day, you will talk with patients, physicians, and pharmacies related to providing access to care on behalf of clients, provide support to patients and HCPs throughout the prior authorization and appeals processes, educate providers and patients on relevant payer policies, and maintain accurate information in the designated computer system to support data integrity.
- • You will be part of a patient access team at Inizio Engage, a strategic, commercial, and creative engagement partner specializing in healthcare, with a global workforce that augments local expertise with data, science, and technology to deliver bespoke engagement solutions that help clients improve treatment outcomes.
- • In this role, you can learn and achieve expertise in patient advocacy, healthcare case management, insurance navigation, reimbursement support, and HIPAA compliance while contributing to improved patient treatment outcomes and representing a top pharmaceutical company.
🎯 Requirements
- • Bachelor’s degree required
- • Minimum 1-2 years of industry experience with pharmaceutical or healthcare case management and knowledge of medical or pharmaceutical terminology
- • Experience with health insurance and Rx reimbursement
- • Understand HIPAA and privacy laws and requirements and maintain patient confidentiality
- • Experience with Adverse Event and Product Quality Complaint reporting
- • Outstanding case management is required
🏖️ Benefits
- • Competitive compensation
- • Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits
- • Employee discounts & exclusive promotions
- • Recognition programs, contests, and company-wide awards
- • Exceptional, collaborative culture
- • Certified Great Place to Work (2022, 2023, 2025)
Skills & Technologies
About Inizio Medical
Inizio is a global healthcare consulting and commercialization partner that supports pharmaceutical, biotech, and medical-device companies from early development through to market. It combines scientific, commercial, and patient-experience expertise to accelerate clinical programs, craft launch strategies, and deliver multichannel engagement, data analytics, and medical communications. Services span market access, regulatory, medical affairs, brand strategy, creative, and digital solutions across the product lifecycle. Operating from offices in North America, Europe, and Asia-Pacific, Inizio integrates specialized agencies and technology platforms to help clients improve patient outcomes and commercial performance in an evolving healthcare landscape.
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