Job Overview
Location
USA (San Mateo, CA), USA (remote), USA (San Francisco Bay Area, CA), Canada (Toronto), Canada (remote)
Job Type
Full-time
Category
Engineering
Date Posted
April 22, 2026
Full Job Description
📋 Description
- • Lead a global team of Technical Consultants, Migration Engineers, and Forward Deployed Engineers to ensure successful post-sale customer implementations on the Nue platform, driving technical excellence and scalability across internal and partner-led engagements.
- • Own the technical success of all customer implementations post-sale, ensuring high-quality, scalable deployments, on-time and on-budget execution, and serving as the escalation point for complex technical challenges and at-risk implementations.
- • Build and scale the Field Engineering organization by establishing hiring standards, training programs, and career paths for Technical Consultants, Migration Engineers, and Forward Deployed Engineers.
- • Provide hands-on technical leadership in Salesforce platform architecture (Apex, data model, integrations), CPQ + Billing implementations, and integrations with ERP, Tax Services, and third-party systems, ensuring solutions are scalable, maintainable, and aligned with product best practices.
- • Oversee the Forward Deployed Engineering team in solving complex, non-standard implementation challenges, building custom extensions, integrations, and automation that unblock delivery and feed back into product improvements.
- • Own data migration strategy and execution for CPQ, billing, subscriptions, and historical data to reduce implementation risk and time-to-go-live.
- • Enable partner delivery by providing technical guidance, playbooks, and architectures, supporting partner-led deployments, defining technical standards and certification requirements, and acting as an escalation layer for partner delivery issues.
- • Own key execution metrics including time-to-implement, implementation success rate, escalation rate, rework/defect rate, and partner delivery quality metrics; standardize implementation architectures, technical playbooks, and migration frameworks.
- • Leverage AI tools, automation, and agent-based workflows to accelerate debugging, solution development, and customer issue resolution, enabling the team to build faster, solve complex technical problems, and improve execution quality.
- • Drive operational excellence by reducing escalations and rework, improving technical quality of deployments, and ensuring strong technical outcomes across all engagements.
- • Contribute to scaling delivery and enabling partner-led growth, with direct impact on customer success, implementation quality, and time-to-value.
🎯 Requirements
- • 10–15+ years of experience in technical consulting, implementation, or field engineering
- • 5+ years leading post-sales technical or delivery teams
- • Deep Salesforce platform expertise including Apex, data modeling, integrations, and CPQ/Billing on Salesforce
- • Strong understanding of Quote-to-Cash workflows and Enterprise SaaS implementations
- • Proven ability to deliver complex implementations, scale technical execution teams, and enable partner delivery
🏖️ Benefits
- • Opportunity to own the technical execution backbone of the company and drive partner-led growth
- • Direct impact on customer success, implementation quality, and time-to-value
- • Leadership role in scaling delivery and enabling a global, partner-led delivery model
- • Hands-on involvement with cutting-edge Salesforce technologies, AI tools, and agent-based workflows
- • Ability to build and shape a global Field Engineering team with defined career paths and training programs
Skills & Technologies
About Nue, Inc.
Nue is a technology company focused on developing innovative solutions for the modern workforce. Their primary offering is a platform designed to enhance employee engagement, streamline internal communications, and foster a more connected and productive work environment. Nue aims to bridge the gap between traditional workplace structures and the evolving needs of remote and hybrid teams. By leveraging AI and data analytics, the platform provides personalized insights and tools to help organizations understand and improve employee experience, talent management, and overall business performance. They operate within the HR technology and employee experience software sector.
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