VP, Revenue Operations

SpryPoint Services Inc.

Job Overview

Location

Atlanta, GA

Job Type

Full-time

Full Job Description

📋 Description

• SpryPoint is at the forefront of modernizing the utility industry, recognized as a 2025 Deloitte Technology Fast 50 Canada Recipient and a Fast 500 North America Recipient. We are a high-growth software company dedicated to revolutionizing how utilities serve their communities with our unique, cloud-native customer service and operations platform. Since our founding in 2011 by industry veterans, we have evolved into a rapidly scaling organization of over 300 employees, proudly serving more than 100 utility clients across North America and the Caribbean. Our core mission is to empower utility leaders with superior technology solutions, addressing the urgent need to replace outdated, inefficient legacy systems while navigating increasing operational complexities and evolving customer expectations.
• With over a decade of proven experience and a strong track record of successful implementations for water, electric, and gas utilities, SpryPoint has solidified its reputation as a trusted, mission-critical partner. We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet, designed to modernize the entire meter-to-cash process. Our distinctive approach emphasizes continuous updates rather than disruptive upgrades, a user-centric design philosophy, and an unwavering commitment to customer success. Strategic investments from Norwest Venture Partners since 2023 and a significant new partnership with Insight Partners announced in 2026 are fueling our accelerated growth, all while we remain steadfast in our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.
• We are seeking a dynamic and strategic VP of Revenue Operations to join our award-winning team and play a pivotal role in transforming an essential industry. This leader will serve as a key strategic partner to the Chief Revenue Officer (CRO) and the broader executive leadership team. The VP of Revenue Operations will be instrumental in owning and optimizing the critical systems, processes, and analytics that drive revenue predictability and overall performance. This role carries significant accountability for ensuring forecast integrity, developing robust capacity and coverage models, enhancing Go-To-Market (GTM) efficiency, and fostering seamless cross-functional alignment across Sales, Marketing, Alliances, Client Success, and Finance departments.
• The primary responsibility of this position is to oversee and elevate our GTM strategy through advanced data and analytics initiatives. This includes the direct management of our Sales Operations function, as well as the Proposal and Solution Engineer teams. The VP will be tasked with maximizing the effectiveness of our lead generation processes, providing clear and actionable metric visibility across the revenue funnel, and delivering data-informed insights to guide critical business decisions and shape strategies that accelerate revenue growth. You will be responsible for building and maintaining a scalable and efficient revenue engine, ensuring that our sales and marketing efforts are aligned, data-driven, and optimized for maximum impact.
• Key responsibilities will encompass the development and implementation of a comprehensive revenue operations strategy that supports SpryPoint's aggressive growth objectives. This includes refining and managing the sales process, ensuring data accuracy and integrity within our CRM and other sales technology stack, and developing dashboards and reports that provide real-time insights into key performance indicators (KPIs). You will lead the charge in identifying bottlenecks and inefficiencies within the GTM motion and implementing solutions to streamline operations and improve productivity. Furthermore, you will be responsible for territory planning, quota setting, and compensation plan design to ensure alignment with company goals and motivate the sales team.
• This role requires a leader who can translate complex data into actionable strategies, foster a culture of continuous improvement, and build strong relationships across departments. You will champion the use of data and analytics to drive informed decision-making, enabling the executive team to understand market dynamics, customer behavior, and sales performance with greater clarity. The ideal candidate will possess a deep understanding of SaaS sales methodologies, CRM best practices, and the tools and technologies that support a high-performing revenue organization. Your ability to forecast accurately, manage pipeline health, and optimize sales enablement resources will be critical to your success and the success of the SpryPoint revenue team.
• You will also play a key role in evaluating and implementing new technologies and processes to enhance our GTM capabilities. This includes staying abreast of industry trends and best practices in revenue operations, sales enablement, and sales technology. Collaboration with IT and other departments will be essential to ensure seamless integration and adoption of new tools. Ultimately, this position is about building a world-class revenue operations function that provides the foundation for SpryPoint's continued rapid growth and market leadership in the utility software space. If you are a data-driven leader passionate about accelerating business growth through strategic operational excellence and thrive in a collaborative, fast-paced environment, we encourage you to apply.

🎯 Requirements

• Proven experience in a senior Revenue Operations or Sales Operations leadership role, preferably within a high-growth SaaS environment.
• Deep understanding of sales processes, CRM systems (e.g., Salesforce), sales enablement tools, and data analytics platforms.
• Demonstrated ability to develop and execute strategic revenue operations plans, driving forecast accuracy, GTM efficiency, and cross-functional alignment.
• Strong analytical skills with the ability to translate complex data into actionable insights and recommendations.
• Excellent leadership and communication skills, with the ability to influence executive stakeholders and manage cross-functional teams.

🏖️ Benefits

• Competitive salary and performance-based bonus structure.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off (PTO) and company holidays.
• Opportunities for professional development and career advancement in a rapidly growing company.
• Collaborative and innovative work environment with a focus on core values.

Skills & Technologies

Onsite

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SpryPoint Services Inc.

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About SpryPoint Services Inc.

SpryPoint Services Inc. provides a new generation of customer service and operations software, empowering utilities to contend with the industry’s rapid pace of change. Their platform streamlines meter-to-cash processes, reducing friction from field operations to back-office tasks. Serving utilities across the Americas, SpryPoint offers solutions for water, sewer, electric, and gas sectors. The company's platform includes an omnichannel customer portal and integrated payment processing. SpryPoint's dedication to modernizing CIS systems is reflected in their recognition as a 2025 Deloitte Technology Fast 500™ company in North America, highlighting their growth and innovation.

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