VP, Technical Services Operations Compounding

📋 Description • As the VP of Technical Services Operations Compounding at Hims & Hers Health, Inc., you will serve as the senior technical authority responsible for end-to-end technical governance across all sterile and non-sterile compounding operations, ensuring compliance, consistency, and scalability to support the company’s mission of delivering affordable, accessible, and personalized healthcare. • You will lead a cross-functional matrix team to investigate deviations in 503A and 503B compounding, drive root cause analysis using structured methodologies like 5 Whys and Fishbone, and implement effective CAPAs to strengthen operational discipline and product reliability. • You will own the global validation strategy for process validation, equipment qualification (IQ/OQ/PQ), and cleaning validation, aligning with FDA, USP (<795>, <797>, <800>), and ICH Q8–Q10 standards to ensure regulatory readiness and continuous improvement. • You will establish systems for statistical trending of critical quality attributes (CQAs), process capability, and yield, translating data into technical recommendations that enhance product robustness, reliability, and yield across all manufacturing sites. • You will lead technology transfer and site-to-site standardization efforts, harmonizing processes, equipment platforms, SOPs, and batch records to ensure consistency and scalability across all compounding operations. • You will develop and govern a multi-year technology roadmap for compounding operations, covering equipment, automation, digital systems, and facility upgrades, collaborating with Engineering, Quality, R&D, Digital, Finance, and Operations to align technology investments with business goals and justify ROI. • You will deploy Lean Six Sigma, Kaizen, and other continuous improvement methodologies across compounding and R&D operations, defining KPIs and sponsoring projects that deliver measurable quality and cost benefits. • You will serve as the senior technical representative during FDA, state board, and third-party inspections, providing authoritative responses and maintaining a sustained state of audit readiness. • You will operate as a matrix leader across Compounding, Quality, Engineering, R&D, and Regulatory Affairs to resolve technical and organizational trade-offs, influencing executive stakeholders and aligning technical strategy with growth, capital planning, and corporate objectives. • You will build and lead senior technical teams, mentor talent, and foster a culture of operational excellence, data-driven decision-making, and regulatory compliance in a dynamic, fast-paced, high-growth environment. 🎯 Requirements • Bachelor’s degree in Life Sciences, Pharmaceutical Sciences, Engineering, or related discipline (advanced degree strongly preferred) • 15+ years of experience in pharmaceutical or compounding manufacturing with progressive technical leadership responsibility • Deep expertise in sterile and non-sterile compounding, validation lifecycle management, investigations, and regulatory compliance (FDA, USP, ICH) • Demonstrated success leading enterprise-level validation programs, investigations, technology transfers, and building/leading senior technical teams • Proven experience interacting with FDA and regulatory inspections as a senior technical authority • Strong business acumen, executive communication, decision-making, and change leadership skills with ability to align technical strategy with growth and capital planning 🏖️ Benefits • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats