Blue Cross and Blue Shield of North Carolina logo

Workday Technical Analyst

Job Overview

Location

Remote Flex - North Carolina

Job Type

Full-time

Category

Software Engineer

Date Posted

June 23, 2026

Full Job Description

đź“‹ Description

  • • Assess technical needs and translate them into actionable technical plans to support business objectives
  • • Provide technical support for projects across the organization, ensuring alignment with infrastructure and architecture standards
  • • Plan, design, and implement technical infrastructure solutions that enable business outcomes and system scalability
  • • Perform system integration activities including technical integration testing and inoperability assessments for new and existing applications
  • • Deliver timely and cost-effective application and technical solutions that meet project timelines and budget constraints
  • • Support Business Analyst activities by documenting technical costs, options, feasibility, and risks associated with proposed solutions
  • • Apply broad knowledge of hardware and software systems to identify and resolve business problems with technical interventions
  • • Determine realistic timeframes for technical deliverables based on project scope and resource availability
  • • Ensure problem resolution and seamless project integration across interconnected systems and platforms
  • • Serve as an expert resource and provide expert backup for assigned systems, applications, and technologies
  • • Maintain technical documentation and contribute to the ongoing optimization of technical processes and standards
  • • Collaborate with cross-functional teams to ensure technical solutions align with organizational goals and compliance requirements
  • • Participate in the evaluation of new technologies and recommend adoption based on feasibility, cost, and strategic fit
  • • Support the transition and implementation of new systems by conducting impact assessments and risk analyses
  • • Contribute to the continuous improvement of technical operations through proactive monitoring and preventative maintenance strategies
  • • Work under general direction on assignments within the unit, exercising independent judgment within established guidelines
  • • Maintain awareness of industry best practices and emerging technologies relevant to the organization’s technical environment
  • • Ensure all technical solutions comply with organizational policies, security protocols, and regulatory requirements
  • • Assist in the development of technical roadmaps that support long-term business and operational goals
  • • Communicate technical concepts and recommendations clearly to non-technical stakeholders
  • • Participate in cross-departmental initiatives to enhance system stability, performance, and user experience

Skills & Technologies

Remote
Degree Required

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About Blue Cross and Blue Shield of North Carolina

Blue Cross and Blue Shield of North Carolina is a nonprofit health insurer domiciled in North Carolina, providing medical, dental, vision, Medicare, and Medicaid coverage to individuals, employers, and government programs. Founded in 1933, the company operates the largest provider network in the state and offers telehealth, pharmacy management, wellness, and care-coordination services. Its mission is to improve health care access, affordability, and outcomes for North Carolinians while maintaining community-focused, nonprofit governance.

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