Job Overview
Location
Washington
Job Type
Full-time
Category
Operations
Date Posted
May 21, 2026
Full Job Description
đź“‹ Description
- • Build and maintain capacity models across service lines and teams to align workforce availability with project demand
- • Identify utilization trends and recommend adjustments to balance workloads and prevent burnout or underutilization
- • Support workforce planning decisions including hiring, outsourcing, and internal resource redistribution based on operational needs
- • Help forecast client demand and align staffing plans with anticipated business growth and project pipelines
- • Coordinate staffing across active projects to match skills, timelines, and priority levels with project requirements
- • Partner with team and project leaders to manage cross-functional resource needs and resolve scheduling conflicts
- • Improve scheduling and job assignment processes to increase efficiency, throughput, and predictability of project delivery
- • Support the implementation of tools and systems designed to streamline resource planning, tracking, and reporting
- • Collaborate with Finance and project leaders on project budgeting, resource allocation, and financial forecasting
- • Monitor key performance indicators including utilization, realization, project profitability, and delivery timelines
- • Identify opportunities to improve margins, operational efficiency, and project outcomes through data-driven adjustments
- • Develop and maintain dashboards and reports for capacity, utilization, forecast vs. actual workload, and project performance
- • Translate operational data into clear, actionable insights for leadership to inform strategic workforce and resource decisions
- • Support the development of a centralized, reliable source of operational data to replace manual tracking and siloed reporting
- • Identify workflows that are manual, redundant, or inefficient and recommend process improvements to reduce administrative burden
- • Support the adoption and scaling of scheduling, planning, and reporting tools to accommodate firm growth and evolving needs
- • Partner with Operations, Finance, HR, and service line leaders to align workforce strategy with firm-wide goals
- • Help resolve resource constraints using data-informed solutions and practical recommendations
- • Mentor team members involved in scheduling, coordination, and resource planning to improve consistency and ownership
- • Drive outcomes including fewer last-minute staffing changes, improved project delivery rates, and higher team utilization
- • Enhance visibility into workforce capacity, workload distribution, and financial performance across all service lines
- • Foster cross-functional collaboration to ensure smoother project execution and reduced operational friction
🎯 Requirements
- • 5–8+ years in operations, resource management, project management, or workforce planning
- • Experience in a project-based or professional services environment preferred
- • Track record of improving processes and operational outcomes
- • Strong analytical and problem-solving skills with expertise in forecasting, capacity planning, and modeling
- • Advanced Excel skills including pivot tables, modeling, and complex analysis
- • Experience with reporting/BI tools such as Power BI or similar
🏖️ Benefits
- • Performance-based bonuses
- • Comprehensive benefits package including medical, dental, and vision coverage
- • Retirement plan
- • 5 weeks of PTO
- • Hybrid work model with options for Whatcom County, WA and remote work within Washington State
- • High-impact role with visibility across the firm
- • Opportunity to shape how work is planned and delivered
- • Collaborative, team-oriented culture focused on continuous improvement
Skills & Technologies
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About Crete Professionals Alliance
Crete Professionals Alliance is a member-run organization that unites construction industry professionals, contractors, suppliers, and service providers across the concrete sector. It facilitates networking, training, and business development through events, certifications, and resource sharing. The alliance advocates for industry standards, safety, and sustainable practices while offering marketing support and project referrals to its members. Its mission is to strengthen professional relationships, advance technical knowledge, and promote best practices within the concrete and construction communities in the United States.
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