Workplace Operations Manager

Checkr, Inc.

Job Overview

Location

San Francisco, California, United States

Job Type

Full-time

Full Job Description

📋 Description

• The Workplace Operations Manager at Checkr plays a pivotal role in shaping the employee experience by ensuring the San Francisco office operates smoothly, safely, and in alignment with company culture and values. This role is essential to fostering a productive, engaging, and inclusive workplace that supports Checkr’s mission of building safe and fair decisions through innovative technology.
• What the person will do day to day:
• Manage daily facilities operations in the San Francisco office, including oversight of janitorial services, HVAC maintenance, food services, and prompt resolution of general maintenance issues to ensure a functional and comfortable work environment.
• Establish and maintain strong partnerships with HR business partners, local management, and cross-functional stakeholders to design and implement employee experience strategies that enhance satisfaction, engagement, and productivity across the workforce.
• Leverage data and analytics to assess operational efficiency, identify trends, and develop strategic plans that drive continuous improvement in workplace operations and support business outcomes.
• Supplement and execute the hybrid work strategy developed by the Head of Workplace Operations, ensuring seamless operational continuity for employees working across different arrangements while maintaining consistency in experience and support.
• Design and continuously enhance impactful employee experiences throughout the employee lifecycle—from onboarding to off-boarding—ensuring workplace initiatives align with engagement, belonging, and productivity goals.
• Coordinate and execute world-class intra-office events for San Francisco employees that reflect Checkr’s culture, reinforce company values, and strengthen team cohesion and employee identification with the organization.
• Own the daily lunch service in the office, organize large group meetings and offsites, manage logistics, and ensure high-quality experiences that support collaboration and team building.
• Lead project and program implementations to create transparent, smooth experiences for employees, including coordinating cross-functional teams, managing timelines, and overseeing successful delivery from initiation to completion.
• Oversee budget tracking and manage expenses related to the San Francisco site with a focus on cost-effectiveness, ensuring financial accountability and efficient resource allocation.
• Source, benchmark, administer, and manage vendor relationships specific to the San Francisco office, negotiating contracts and monitoring performance to secure quality services at competitive prices.
• Proactively manage relationships with property management to coordinate building operations, maintenance, and timely resolution of facility-related issues impacting the workplace.
• Supervise space planning and coordinate moves, adds, and changes (MAC) to optimize space utilization, accommodate evolving business needs, and support agile team dynamics.
• Demonstrate and grow expertise in managing shared audio-visual spaces, troubleshooting technical issues, and ensuring AV resources are reliably available and effectively used for meetings and presentations.
• What the person can learn or achieve in this role:
• Develop advanced expertise in workplace strategy and operations within a high-growth, innovative technology company, gaining experience in scaling workplace functions to support rapid organizational growth.
• Influence and shape company culture at a strategic level by designing experiences that impact employee satisfaction, retention, and engagement, while building leadership skills in cross-functional collaboration and operational excellence.

🎯 Requirements

• Minimum of 6 years of operational facilities management experience, with a significant emphasis on creating and delivering improved employee experiences.
• Minimum of 2+ years of work experience in a role requiring the application of data-driven analysis in understanding and improving the workplace environment.
• Proven track record in managing successful events, including logistics, stakeholder coordination, and execution that aligns with organizational goals and culture.
• Proficiency in Zoom Rooms, A/V technologies, GSuite, and Slack to support effective communication, collaboration, and seamless meeting experiences.
• Exceptional verbal and written communication skills to interact effectively with all levels—from vendors to executives—and demonstrated ability to collaborate across functions and with diverse stakeholders.
• Experience and comfort working in a fast-paced office environment, with the capability to work efficiently in the physical San Francisco office on a daily basis.
• An A-player mindset with a strong bias for action: takes ownership, moves with urgency, remains resilient through ambiguity, and consistently delivers meaningful outcomes.

🏖️ Benefits

• A fast-paced and collaborative environment that encourages innovation, learning, and professional growth within a mission-driven organization.
• Learning and development allowance to support continuous skill-building and career advancement opportunities.
• Competitive cash and equity compensation, with clear pathways for advancement and recognition of high performance.
• 100% medical, dental, and vision coverage for employees and dependents, ensuring comprehensive health support.
• Up to $25K reimbursement for fertility, adoption, and parental planning services, supporting diverse family-building journeys.
• Flexible PTO policy that promotes work-life balance and trust in employee autonomy.
• Monthly wellness stipend to support physical, mental, and emotional well-being through personalized wellness activities.

Skills & Technologies

Remote

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Checkr, Inc.

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About Checkr, Inc.

Checkr provides cloud-based background check and identity verification APIs that enable employers and platforms to screen candidates for criminal history, driving records, employment, and education. The company automates compliance with FCRA and state regulations, integrates with HR and gig-economy workflows, and offers analytics dashboards to monitor turnaround times and adjudication decisions. Founded in 2014 and headquartered in San Francisco, Checkr serves enterprises, staffing firms, and on-demand marketplaces in the United States and internationally.

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