Workplace Operations Manager

Bjak Sdn. Bhd.

Job Overview

Location

China

Job Type

Full-time

Full Job Description

📋 Description

• Manage global office operations across all company workspaces, ensuring seamless daily functionality and employee productivity.
• Set up and oversee the establishment of new office locations internationally, including layout planning, equipment procurement, and infrastructure setup.
• Coordinate with vendors, contractors, facilities teams, and building management to maintain and improve workplace conditions.
• Administer workplace security systems, including access control, surveillance, and compliance with local safety regulations.
• Handle all office procurement needs, from furniture and technology to supplies and consumables, maintaining accurate inventory records.
• Manage workplace logistics, including shipping, receiving, and distribution of office materials across global locations.
• Design and implement workplace programs such as meal services, snack provisions, and wellness initiatives to enhance employee experience.
• Ensure all office spaces are organised, clean, ergonomically designed, and equipped to support efficient workflows.
• Lead continuous improvements to workspace planning, including layout optimization, noise reduction, and environmental comfort.
• Maintain operational reliability by proactively identifying and resolving facility-related issues before they impact team productivity.
• Serve as the primary point of contact for all workplace-related inquiries and requests from employees across regions.
• Collaborate with HR and leadership to align office operations with company culture and growth objectives.
• Adapt operations strategies to meet local legal, cultural, and regulatory requirements in each country where offices are located.
• Track and report on operational metrics including vendor performance, budget adherence, and employee satisfaction with workplace amenities.
• Maintain strong relationships with local service providers to ensure timely and cost-effective delivery of office services.
• Respond swiftly to urgent facility issues such as IT infrastructure failures, power outages, or security breaches.
• Promote a culture of sustainability and efficiency in all workplace operations and procurement decisions.
• Support onboarding and offboarding processes by coordinating workspace assignments, equipment setup, and access permissions.
• Stay informed on emerging workplace trends and technologies to continuously elevate the employee experience.
• Ensure all office spaces comply with health, safety, and accessibility standards in each jurisdiction.

🎯 Requirements

• 4+ years of experience in workplace operations, office management, facilities, or operations roles
• Strong organisational and execution ability
• High attention to detail and operational reliability
• Ability to manage multiple priorities independently
• Strong communication and coordination skills
• Comfortable working in fast-moving environments
• Hands-on and practical working style
• Experience in high-growth startups or fast-paced companies is preferred

🏖️ Benefits

• Opportunity to shape workplace operations for a global AI product company
• Work with a high-talent-density, hands-on team focused on building transformative technology
• Exposure to cutting-edge AI development and a mission-driven culture
• Collaborative environment with rapid decision-making and autonomy

Skills & Technologies

Onsite

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Bjak Sdn. Bhd.

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About Bjak Sdn. Bhd.

Bjak operates Malaysia’s largest digital auto-insurance marketplace, enabling instant price comparison and online purchase of motor coverage from leading insurers. The platform uses proprietary technology to simplify complex tariffs, deliver personalised quotes and e-policy issuance within minutes, eliminating paperwork and agent visits. Licensed by Bank Negara Malaysia, Bjak also offers road-tax renewal, accident assistance and claims support, serving millions of drivers nationwide while partnering with insurers to increase digital distribution efficiency and customer reach.

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