Zippy Guide

Zippymh LLC

Job Overview

Location

Dallas (Remote)

Job Type

Full-time

Full Job Description

📋 Description

• As a Zippy Guide (Loan Officer), you will play a crucial role in transforming the manufactured home financing experience by helping homebuyers navigate the loan process with transparency, efficiency, and care through Zippy’s technology-driven approach, directly contributing to the company’s mission of making homeownership more accessible and affordable.
• You will originate consumer loans by taking applications, setting clear process expectations, and preparing loan files for successful handoffs, while serving as a trusted guide and advocate for consumers throughout their journey.
• Day to day, you will communicate effectively with applicants and partners via phone, email, and text, ensuring timely and empathetic engagement at every stage of the loan process.
• You will share best practices by contributing insights, lessons learned, and challenges to a growing team of Mortgage Loan Originators (MLOs), fostering a culture of continuous learning and collaboration.
• You will provide feedback to engineering teams to advocate for business and consumer needs, directly influencing the continuous improvement of Zippy’s technology platform.
• You will optimize internal processes by focusing on efficiency, risk management, and delivering best-in-class consumer outcomes, helping to streamline operations and reduce friction in the lending workflow.
• You will manage risk as the front line for risk decision-making on new loans, applying sound judgment to ensure compliance and protect both the company and the consumer.
• You will join a remote-first team spread across multiple states including Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and beyond, working in a dynamic, mission-driven environment backed by institutional investors.
• You will be part of a company headquartered in Dallas, TX, with an office in Tempe, AZ, dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through innovative technology and solutions.
• In this role, you will develop deep expertise in manufactured home financing, strengthen your consultative sales and communication skills, and gain hands-on experience shaping technology through direct feedback to product teams.
• You will have the opportunity to grow into leadership roles, contribute to process innovation, and make a meaningful impact on over 22 million Americans living in manufactured homes by expanding access to fair, fast, and simple home loans.

🎯 Requirements

• 2+ years of experience in mortgage or equity sales
• Licensed Mortgage Loan Originator in relevant states (or willingness to obtain)
• Strong communication skills – excellent written, oral, and interpersonal abilities
• Tech-savvy – proficiency in Microsoft Office and other software tools
• Self-starter – ability to work proactively and independently in a fast-paced, evolving environment
• Undergraduate degree or equivalent relevant work experience

🏖️ Benefits

• Competitive compensation with potential for annual bonuses and variable pay
• Equity for all employees, allowing you to share in the company’s growth and success
• Comprehensive health coverage including medical, dental, vision, and company-subsidized STD, LTD, and life insurance
• Remote work flexibility in a dynamic, remote-first environment
• Training and licensing support to invest in your professional growth
• Generous paid time off (PTO) and paid parental leave
• Wellbeing programs including Headspace, Gympass+, Spring Health, SoFi, and more through Sequoia Wellbeing
• No Meeting Wednesdays to recharge and focus
• Vibrant Slack community with fun channels around shared interests like travel, pets, sports, and food
• Career growth opportunities through internal promotion and skill development
• Commitment to diversity, inclusion, and a supportive culture where everyone feels safe to bring their whole selves to work
• Meaningful impact on the affordable housing crisis by helping improve financial outcomes for manufactured home buyers

Skills & Technologies

Spring

Design

Remote

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Zippymh LLC

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About Zippymh LLC

Zippymh LLC is a U.S.-based software development firm that builds productivity and workflow tools for small businesses and creative teams. Its flagship products include cloud-based file management, invoicing, and project-tracking applications designed to reduce administrative overhead. The company operates on a SaaS subscription model, integrates with popular third-party services, and emphasizes simple, fast user experiences. Headquartered in Delaware with a distributed remote workforce, Zippymh serves clients in North America, Europe, and Southeast Asia.

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