[ITO] (GSD) Workday Payroll Specialist (Bangkok/Indian/Malaysia-based, relocation provided)
Job Overview
Location
Bangkok, Thailand
Job Type
Full-time
Category
HR & Recruiting
Date Posted
March 24, 2026
Full Job Description
đź“‹ Description
- • As a Workday Payroll Specialist at Agoda, you will serve as the primary expert ensuring core payroll processes operate seamlessly, with a focus on scaling and enhancing the setup in alignment with organizational requirements. This role is critical to maintaining accurate, timely, and compliant payroll delivery across Agoda’s global workforce of over 7,000 employees spanning 90 countries, directly supporting the company’s mission to connect people to travel experiences worldwide.
- • You will configure, maintain, and support Workday Payroll interfaces/outputs, including functional setup for PECI; partner closely with Payroll stakeholders and vendors to align on requirements, mapping, cutoffs, exception handling, and ongoing operational improvements; build and maintain Workday payroll reporting (Advanced Reports, Calculated Fields, dashboards); support Workday-side troubleshooting during payroll cycles, including investigating data issues, supporting file generation/extract issues, and collaborating on root-cause analysis with integration/vendor teams; own documentation and enablement for Workday payroll processes, including control checklists, mapping notes, SOPs, and knowledge transfer to strengthen team resiliency; and stay current on Workday releases and recommend enhancements/automation to reduce payroll cycle time, defects, and manual effort on the Workday side.
- • You will join the Global Service Delivery (GSD) team, which is responsible for Agoda’s office infrastructure and staff connectivity, providing hardware, software, and access to resources that allow staff to achieve their goals. Operating in 10 different countries with 24/7 support, the GSD team uses state-of-the-art cloud management technologies combined with best-in-class on-site services to manage the latest hardware running Windows, macOS, and Linux, ensuring seamless connectivity for employees whether in the office, remote, or traveling.
- • In this role, you will deepen your expertise in Workday Payroll while expanding your impact across HRIS platforms, gaining exposure to global payroll complexities, integration workflows, and cross-functional collaboration with People and IT teams. You will develop advanced skills in payroll data integrity, automation, and stakeholder management, positioning yourself as a trusted advisor in payroll technology and enabling career growth within Agoda’s People Technology foundation.
🎯 Requirements
- • 4–6 years of hands-on Workday experience, with at least 2–3 years supporting payroll-related Workday delivery and third-party payroll providers
- • Hands-on experience with Workday PECI and/or EPI (per your environment): managing extracts/outputs, effective-dated events, filters, timing, and operational support
- • Strong proficiency in Workday reporting for payroll (Advanced Reporting, Calculated Fields), creating reliable outputs for readiness checks, reconciliation support, and audit needs
- • Solid understanding of payroll input drivers in Workday (HCM/Comp/Time/Absence impacts), especially effective dating, retroactivity implications, and data integrity
- • Working knowledge of Workday Security and handling sensitive payroll-related data with appropriate controls
- • Strong analytical and problem-solving skills: data tracing, root-cause analysis, and clear communication of findings/impacts to Payroll stakeholders
- • Strong collaboration skills and stakeholder management; comfortable operating as the Workday owner while partnering tightly with Payroll and vendors
🏖️ Benefits
- • Medical, dental, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit
- • Provident fund benefits, and life insurance
- • Flexibility to help you work in the way that’s best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options
- • Unlimited online learning access, several in-person development programs for each stage of your career, and career paths for management and individual contributors
- • The chance to live in Bangkok, one of the best cities in Southeast Asia and a central hub for travel. Within 3 hours you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong
- • A generous relocation package to help you get here comfortably
Skills & Technologies
Linux
Remote
About Agoda Company Pte. Ltd.
Agoda is a Singapore-headquartered online travel agency providing booking services for hotels, vacation homes, flights, and airport transfers worldwide. Established in 2005, it operates localized websites and mobile apps in 38 languages, listing over 3.6 million properties. The company uses proprietary technology, including machine learning pricing tools and fintech features, to serve both leisure and business travelers. Part of Booking Holdings since 2007, Agoda focuses on Asia-Pacific markets while expanding globally, offering pay-later options and customer support 24/7.
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