Legal Intake & & Administrative Assistant

Agent Inc.

Job Overview

Location

Argentina

Job Type

Full-time

Full Job Description

📋 Description

• As the Legal Intake & Administrative Assistant at Agent Inc., you will serve as the critical first point of contact for prospective clients, managing the entire intake pipeline with professionalism and empathy to ensure only qualified leads progress through the firm’s rigorous vetting process.
• Your role directly impacts the firm’s ability to deliver high-integrity legal representation by efficiently screening, organizing, and coordinating client inquiries, enabling attorneys to focus on complex litigation and advocacy.
• Day to day, you will conduct initial intake interviews to assess potential cases against the firm’s litigation criteria, ensuring accurate and timely screening of inquiries from professionals, entrepreneurs, and businesses.
• You will proactively follow up with leads via email and phone, applying a sales-minded approach to nurture prospects, build rapport, and guide them toward consultation scheduling while maintaining persistence without pressure.
• You will maintain and update the Clio Manage CRM with meticulous attention to detail, logging all communications, case notes, and follow-up tasks in real-time to ensure data integrity and seamless handoff to legal teams.
• You will manage the firm’s master calendar, coordinating consultations between high-priority prospects and attorneys, confirming appointments, sending reminders, and resolving scheduling conflicts with precision.
• You will monitor and prioritize the intake inbox, triaging urgent messages, drafting professional responses, and ensuring zero missed communications from clients or leads.
• You will organize and categorize digital files and preliminary evidence submitted by prospects, creating a structured, accessible system for attorney review and case preparation.
• You will provide general administrative support, including document preparation, data entry, and operational tasks, to keep the firm’s business functions running smoothly and efficiently.
• You will collaborate closely with attorneys and paralegals, anticipating their needs and adjusting workflows to support case readiness and client satisfaction.
• The team at Agent Inc. operates with a culture of rigor, integrity, and intelligence—valuing hard work over shortcuts and prioritizing thoughtful, strategic advocacy for clients facing complex legal challenges.
• As a remote-first team based in Latin America serving U.S.-based clients, you’ll gain exposure to cross-border legal operations, U.S. law firm practices, and cutting-edge legal tech tools like Clio Manage.
• In this role, you will develop advanced client relationship management skills, refine your ability to assess legal viability under pressure, and master CRM-driven workflows that are transferable across legal, insurance, and professional services industries.
• You will gain hands-on experience in legal intake processes, sales support within a professional services context, and administrative excellence in a high-stakes, detail-oriented environment—positioning you for growth into senior client relations, legal operations, or practice management roles.

🎯 Requirements

• Exceptional verbal and written English communication skills at C1/C2 level, with proven ability to engage empathetically and professionally with individuals in stressful legal situations.
• Minimum two years of experience in a client-facing role within a U.S. law firm, insurance company, or real estate firm, including administrative support, lead follow-up, and sales-oriented client engagement.
• Demonstrated sales mindset: comfort with persistent, persuasive follow-ups and the ability to articulate the firm’s value proposition to convert leads into consultations.
• Proficiency in Microsoft 365 Suite and ability to quickly learn and master legal-specific platforms such as Clio Manage CRM.
• Strong analytical thinking: ability to screen leads using defined litigation criteria, identify high-priority cases, and make sound judgments about case viability.
• Proactive, self-directed work style: proven ability to initiate tasks, manage multiple priorities independently, and anticipate needs without constant supervision.

🏖️ Benefits

• Fully remote position based in Latin America, offering flexibility to work from anywhere in the region with a stable internet connection.
• Competitive monthly compensation ranging from $1,500 to $2,000 USD, based on experience and performance.
• Regular Monday-to-Friday schedule (9:00 AM to 6:00 PM CST), supporting work-life balance with predictable hours and weekends off.
• Opportunity to work with a prestigious U.S.-based law firm handling high-stakes litigation, including trial, appellate, trademark, and unfair competition cases.
• Exposure to industry-leading legal technology (Clio Manage) and professional workflows used in top-tier U.S. law firms.
• Professional growth in legal intake, client relations, and administrative operations within a respected, integrity-driven legal practice.

Skills & Technologies

Remote

Degree Required

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Agent Inc.

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About Agent Inc.

Agent is a technology company that operates a global talent marketplace connecting employers with pre-vetted professionals in fields such as software engineering, design, marketing and finance. The platform uses AI-driven matching and rigorous screening to streamline remote hiring, handling contracts, payments and compliance across 150+ countries. Businesses scale teams quickly without traditional recruitment overhead, while professionals access curated remote opportunities. Founded in 2016, Agent maintains headquarters in San Francisco and a distributed workforce, serving startups through Fortune 500 clients seeking on-demand expertise.

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