
Job Overview
Location
San José, San José, Costa Rica
Job Type
Full-time
Category
Product Management
Date Posted
March 14, 2026
Full Job Description
đź“‹ Description
- • Join SonicWall, a cybersecurity forerunner with over 30 years of expertise, as a remote Sales Development Representative (SDR) and play a pivotal role in driving revenue growth.
- • As an SDR, you will be instrumental in generating and nurturing high-quality Sales Accepted Leads (SALs), directly contributing to the company's success in the fight against cybercrime.
- • This role offers an exceptional opportunity to build your career in the dynamic and rapidly evolving cybersecurity industry while being part of a mission-driven organization.
- • You will be responsible for identifying and engaging with prospective and existing customers, meticulously qualifying opportunities, and expertly scheduling meetings for the dedicated sales team.
- • This position supports business operations within the United States, and your work hours may be adjusted to align with the business hours of the assigned U.S. territory (Eastern, Central, Mountain, or Pacific time zones).
- • Key Responsibilities:
- • **Lead Generation:**
- • Proactively identify, research, and target potential clients across a diverse range of designated industries and organizations.
- • Initiate engagement with prospects through a multi-channel approach, leveraging phone calls, targeted emails, and professional social platforms to build initial connections.
- • **Lead Qualification:**
- • Conduct thorough initial outreach to assess and qualify prospects based on predefined criteria, including company size, identified needs, budget availability, and project timelines.
- • Develop a deep understanding of customer challenges and pain points to effectively determine the alignment of SonicWall's advanced cybersecurity solutions with their specific requirements.
- • **Pipeline Development:**
- • Foster a strong collaborative partnership with both sales and marketing teams to ensure a consistent and robust flow of qualified leads into the sales pipeline.
- • Maintain meticulous and up-to-date records within CRM systems, ensuring all lead and opportunity information is accurate and entered in a timely manner.
- • **Sales Team Collaboration:**
- • Skillfully schedule qualified meetings and product demonstrations for the sales representatives, ensuring they are well-prepared and have valuable opportunities to pursue.
- • Provide comprehensive context and valuable insights gathered during prospect interactions to facilitate effective lead handoff and ensure seamless follow-up by the sales team.
- • **Revenue Contribution:**
- • Consistently meet or exceed established weekly and monthly performance targets for outreach activities and scheduled meetings.
- • Generate high-quality sales opportunities that demonstrably contribute to the company's overall revenue growth and market expansion.
- • **Continuous Learning and Development:**
- • Stay abreast of the latest cybersecurity trends, emerging solutions, and critical market developments to maintain a competitive edge.
- • Actively participate in ongoing training programs and professional development initiatives designed to enhance your sales skills, product knowledge, and overall performance.
- • **Customer Engagement:**
- • Develop and refine effective communication strategies to engage a wide range of potential clients, from IT decision-makers to business executives.
- • Articulate the value proposition of SonicWall's comprehensive cybersecurity portfolio clearly and persuasively.
- • **Market Insight:**
- • Gather and relay valuable market intelligence and prospect feedback to internal teams, contributing to strategic decision-making and product development.
- • **Process Improvement:**
- • Contribute to the continuous improvement of sales development processes and best practices within the team.
- • **Brand Representation:**
- • Act as a professional and knowledgeable representative of the SonicWall brand in all interactions with prospects and customers.
- • **Territory Support:**
- • Provide dedicated support to assigned U.S. sales territories, understanding their unique market dynamics and customer bases.
- • **Performance Metrics:**
- • Track and analyze personal performance against key metrics, identifying areas for improvement and celebrating successes.
- • **Team Collaboration:**
- • Work effectively within a remote team environment, fostering strong communication and collaboration with colleagues across different time zones.
- • **Adaptability:**
- • Demonstrate flexibility and adaptability in a fast-paced, evolving industry, embracing new challenges and opportunities.
- • **Problem-Solving:**
- • Develop a keen ability to identify potential customer objections and proactively address them with effective solutions and information.
- • **Relationship Building:**
- • Cultivate strong professional relationships with prospects, laying the groundwork for future sales success and customer loyalty.
- • **Strategic Prospecting:**
- • Employ strategic thinking to identify and prioritize high-value prospects that align with SonicWall's target customer profiles.
- • **Sales Technology Utilization:**
- • Become proficient in utilizing various sales enablement tools and technologies to maximize efficiency and effectiveness in outreach and follow-up.
- • **Contribution to Growth:**
- • Embrace the opportunity to make a significant impact on SonicWall's continued growth and leadership in the cybersecurity market.
Skills & Technologies
About SonicWall Inc.
SonicWall Inc. is a cybersecurity company that designs network-security appliances and software, including next-generation firewalls, secure mobile access, email security, and threat-intelligence services for mid-market and distributed enterprises. Founded in 1991 and headquartered in Milpitas, California, the company provides real-time breach detection and prevention, cloud-delivered protection, and zero-touch deployment solutions. Its portfolio spans hardware, virtual, and cloud-native offerings that secure networks, endpoints, email, and cloud applications against ransomware, encrypted threats, and zero-day attacks.
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