Senior IT Support Engineer (Shift lead)

📋 Description

• • Senior IT Support Engineer (Shift Lead) at Deel, Inc., a global payroll and HR platform supporting remote and hybrid workforces with IT equipment deployment and lifecycle management across 150+ countries.
• • Day-to-day responsibilities include deploying, configuring, and refreshing devices; providing technical support to sales teams and customers; building and enhancing IT device management services; and collaborating with a global team of subject matter experts to meet service growth objectives.
• • Deel is a fast-growing SaaS company with a $17.3 billion valuation, $1B ARR, and operations in over 100 countries, known for its inclusive culture, innovation in global work infrastructure, and recognition as a CNBC Disruptor 50 and Forbes Cloud 100 company.
• • In this role, you will deepen your expertise in enterprise device management (Mac/Windows), MDM platforms, application packaging, and IT security while developing leadership and communication skills in a high-impact, remote-first environment.