Account Director

Jellyfish

Job Overview

Location

Portland

Job Type

Full-time

Full Job Description

📋 Description

• As the Account Director and US Regional Lead for Google, you will serve as the commercial and operational engine for one of the agency’s most progressive, high-tech accounts.
• This is a hybrid role bridging client management and creative production execution, with a heavy emphasis on client consultation and growth.
• You will lead major product launches, oversee complex creative production and brand guardianship workstreams, and serve as the strategic partner guiding the client through their AI transformation.
• This role requires a growth-minded "go-getter" who can comfortably champion big, innovative ideas while maintaining rigorous brand guardianship and end-to-end delivery ownership.
• The salary range for this role is between $150,000-175,000 USD, annually, and final offer is dependent on experience.
• This is a hybrid position, ideally based out of one of our West Coast offices in either Portland, Los Angeles, or San Francisco, but we are also open to NYC.
• As part of the Brandtech Group we’re at the forefront of the deployment of GenAI tools across every aspect of what we do and in PencilPro we have the world’s No 1 generative AI platform, revolutionising the process of creative production, distribution and performance prediction.
• At Jellyfish, Client Management has strategic ownership of accounts, providing the very highest levels of client service as well as identifying and driving new business opportunities.
• They ensure opportunities are converted and accounts are grown in line with the strategy and growth targets of the agency.
• They have in-depth knowledge of the industry and are able to confidently establish relationships with clients at all levels, understanding their strategic marketing and business problems and taking a longer-term view beyond the day-to-day on how Jellyfish can partner to solve them.
• Nothing that comes into Jellyfish should be a surprise to the CM team, nothing goes out to our clients without a tacit or explicit acknowledgement by the CM team.
• The client lead functions as the "CEO" of a mini business inside Jellyfish.
• As the CEO of their client business, they are essential, brilliant, and strategic: emblematic of putting clients first and caring for our people -- with career roadmaps ahead of them including hub, country, and agency leadership.
• You will lead major product launches, oversee complex creative production and brand guardianship workstreams, and serve as the strategic partner guiding the client through their AI transformation.
• This role requires a growth-minded "go-getter" who can comfortably champion big, innovative ideas while maintaining rigorous brand guardianship and end-to-end delivery ownership.

🎯 Requirements

• Experience: 7+ years of creative production and client management experience handling complex, multi-market global brands (tech or fast-paced digital accounts preferred)
• Tech-Sector Expertise: Proven track record working with large clients, preferably within the tech sector
• AI & Digital Literacy: A strong working knowledge of how Generative AI, agentic workflows, and automated asset production are reshaping the creative landscape
• AI Implementation Track Record: Practical experience leading AI transformation
• Change Management: Demonstrated ability to lead teams and clients through significant process or technology transformations without sacrificing output quality
• Agile Expertise: Proven experience operating in sprint-based or highly iterative production environments, rather than purely waterfall frameworks
• Hybrid Skillset: A unique blend of strong client management (CM) commercial focus and clear project management (PM) operational understanding
• Commercial Acumen: Strong experience managing multi-million dollar account, scoping tech-enablement projects, and utilizing CRM tools (e.g., Salesforce) for pipeline health
• Production Literacy: Deep fluency in modern creative production practices, scaling content across multiple audiences and/or markets
• Geographic Alignment: West Coast location preferred to align with West Coast clients (open to New York for the right candidate)

🏖️ Benefits

• You'll be eligible to join our discretionary annual bonus scheme and 401k retirement plan
• Have peace of mind with our healthcare, vision and dental insurance, plus short and long-term disability and life cover
• Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers
• Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours

Skills & Technologies

Remote

$150k-175k

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Jellyfish

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About Jellyfish

Jellyfish is a global digital marketing agency that provides paid media, creative, analytics, and training services for brands seeking measurable growth. Founded in 2005, the company operates from offices across North America, EMEA, and APAC, serving clients such as Google, Samsung, and Uber. It combines consultancy, technology partnerships, and in-house talent to manage campaigns across search, social, programmatic, and retail media. Jellyfish also offers certification programs and proprietary tools to upskill marketers and optimize performance across Google Marketing Platform, Amazon Ads, and other ecosystems.

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