OpenAI, Inc. logo

Account Director, Large Enterprise | Retail

Job Overview

Location

Munich, Germany

Job Type

Full-time

Category

Sales

Date Posted

June 24, 2026

Full Job Description

đź“‹ Description

  • • As an Account Director for Large Enterprise Retail at OpenAI, you will drive strategic sales initiatives to help retail customers leverage AI solutions that transform customer experience, operations, and productivity, directly supporting OpenAI’s mission to ensure artificial general intelligence benefits all of humanity.
  • • You will manage a portfolio of key retail accounts across UKI and North, leading them through the full sales cycle—from pipeline generation to deployment—while collaborating with researchers, engineers, and solution teams to design and execute complex AI-powered programs aligned with customer goals in merchandising, supply chain, marketing, and enterprise productivity.
  • • You will join OpenAI’s Go To Market (GTM) team, a cross-functional group of Sales, Solutions, Support, Marketing, and Partnership professionals dedicated to bringing AI innovations to market by creating valuable, scalable solutions for enterprise clients.
  • • In this role, you will develop deep expertise in enterprise AI adoption, influence product roadmap through market insights, mentor teammates, and contribute to OpenAI’s culture and operational scaling—building systems and strategies that support long-term growth and impact.

🎯 Requirements

  • • 10+ years of experience selling platform-as-a-service or software-as-a-service to large retail, grocery, ecommerce, consumer goods, or CPG organizations across UKI
  • • Proven track record of achieving revenue targets exceeding $2M annually for more than three consecutive years
  • • Deep understanding of retail industry trends including AI-assisted customer experience, omnichannel transformation, personalization, store operations, supply chain, merchandising, marketing, and customer service
  • • Ability to design and execute complex deal strategies and partner with technical teams to deliver enterprise AI solutions
  • • Experience working directly with C-level executives and communicating technical concepts to both technical and non-technical stakeholders
  • • Strong skills in gathering, analyzing, and distilling market intelligence to inform strategy and product development

Skills & Technologies

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About OpenAI, Inc.

OpenAI is a San Francisco-based artificial intelligence research and deployment company founded in 2015. It develops large-scale AI models such as GPT, DALL-E, and Codex, providing cloud APIs and consumer applications like ChatGPT. Originally established as a non-profit, it later created a capped-profit subsidiary to attract capital while maintaining its mission to ensure artificial general intelligence benefits all of humanity.

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