Account Director (Pharma Agency)

Avalere Health LLC

Job Overview

Location

Philadelphia, PA

Job Type

Full-time

Full Job Description

📋 Description

• Serve as a self-sufficient, dynamic account partner for pharmaceutical clients, delivering strategic counsel to navigate the evolving healthcare landscape and drive brand growth.
• Establish and maintain direct, senior-level client relationships, ensuring positive and effective client/agency partnerships through consistent communication and trusted advisory.
• Lead account strategy development aligned with client business objectives, translating complex healthcare market dynamics into actionable marketing and commercialization plans.
• Collaborate cross-functionally with Avalere’s Advisory, Medical, and Marketing teams to deliver integrated, data-informed solutions that improve patient access and outcomes.
• Manage end-to-end client deliverables, including campaign planning, messaging strategy, and performance evaluation, ensuring alignment with regulatory guidelines and industry best practices.
• Act as the primary point of contact for clients, anticipating needs, resolving issues proactively, and identifying opportunities for account expansion and service enhancement.
• Lead and mentor junior account team members, fostering professional development and ensuring high-quality client service delivery.
• Stay current on pharmaceutical industry trends, regulatory changes, payer dynamics, and patient journey insights to inform strategic recommendations.
• Coordinate internal resources to meet client deadlines and deliverables, ensuring seamless execution across multidisciplinary teams.
• Contribute to new business development by identifying upsell opportunities, participating in client pitches, and supporting proposal development.
• Maintain deep understanding of client brand portfolios, competitive landscapes, and therapeutic areas to provide informed, context-rich guidance.
• Ensure all client interactions and deliverables reflect Avalere Health’s mission to reach every patient possible through equitable, patient-centered solutions.
• Adapt work location flexibly between in-office collaboration hubs (e.g., Philadelphia, Washington, D.C., New York) and remote settings based on team and client needs.
• Participate in company-wide initiatives supporting diversity, equity, and inclusion, including engagement with Employee Network Groups such as Race/Ethnicity, Gender, and Mental Health.
• Leverage Avalere’s global cross-capability career mobility opportunities to grow professionally within the organization.

🎯 Requirements

• Proven experience as an Account Director or similar senior client-facing role in a pharmaceutical, healthcare, or life sciences agency
• Demonstrated ability to build and manage relationships with senior-level pharmaceutical marketing executives
• Strong strategic thinking and problem-solving skills with a deep understanding of the healthcare and pharmaceutical industry
• Experience leading integrated marketing and commercialization campaigns in a regulated environment
• Excellent communication, presentation, and negotiation skills
• Ability to manage multiple clients and complex projects simultaneously under tight deadlines

🏖️ Benefits

• Flexible work arrangements with options to work in-office or remotely based on team and client needs
• Enhanced parental leave and fertility support as an accredited Fertility Friendly employer
• Access to thousands of on-demand training sessions and regular career conversations for professional growth
• Participation in global, cross-capability career mobility opportunities
• Support through the Disability Confident Scheme with interview accommodations for disabilities, long-term health conditions, or neurodiversity
• Inclusive workplace culture with six Employee Network Groups focused on diversity, equity, and inclusion

Skills & Technologies

Onsite

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Avalere Health LLC

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About Avalere Health LLC

Avalere Health LLC is a healthcare advisory firm that provides data-driven strategic consulting to pharmaceutical, biotechnology, medical device, and payer organizations. The company offers evidence, policy, and market access insights to support product development, reimbursement, and commercialization decisions. Its multidisciplinary teams combine expertise in health economics, real-world evidence, regulatory science, and policy analysis to help clients navigate complex healthcare ecosystems and demonstrate value to payers, providers, and regulators.

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