Account Executive, Inbound, SME & Growth

Airwallex (UK) Limited

Job Overview

Location

SG - Singapore

Job Type

Full-time

Full Job Description

📋 Description

• Own the full sales cycle for inbound leads generated through Marketing and Partnerships channels, from initial lead response to closed-won deal and client ramp-up.
• Qualify prospects by deeply understanding Airwallex’s product suite—including business accounts, cross-border payments, spend management, and embedded finance—and aligning solutions to specific customer pain points.
• Manage high-volume daily inbound lead pipelines with structured follow-up cadences to maximize conversion velocity and revenue acceleration.
• Ensure clients successfully complete onboarding, begin active transactions, and reach qualified transaction volumes before handoff to the account management team.
• Maintain rigorous data hygiene and accurate record-keeping in Salesforce, using it as the single source of truth for pipeline management, forecasting, and lead prioritization.
• Collaborate closely with Marketing and Partnership teams to provide actionable feedback that improves top-of-funnel lead quality and conversion rates.
• Work cross-functionally with account managers and operations teams to ensure seamless client experience and successful platform adoption.
• Demonstrate strong operational discipline by optimizing workflows, adhering to sales processes, and consistently hitting daily, weekly, and monthly KPIs.
• Communicate complex financial and payment solutions in clear, simple terms tailored to SMEs with varying levels of financial expertise.
• Respond quickly and effectively to objections and dynamic client questions during sales conversations with speed and commercial acumen.
• Drive outcomes beyond quick wins—focus on long-term client activation and sustained platform usage to ensure revenue growth and customer success.
• Proactively identify opportunities to improve sales efficiency through AI tools and automated workflows without compromising personalization or relationship building.
• Maintain a bias for action: initiate next steps independently, anticipate client needs, and close deals with urgency while maintaining high-quality standards.
• Master new products, policies, and sales SOPs rapidly in a fast-paced, evolving environment with high expectations for performance and adaptability.
• Deliver consistent results in a metrics-driven culture where success is measured by conversion rates, time-to-activation, and volume ramp-up speed.
• Represent Airwallex with professionalism and integrity, aligning all client interactions with company operating principles and values.

🎯 Requirements

• Minimum 2 years of sales experience with proven track record of meeting or exceeding KPIs in a fast-paced environment
• Proven ability to close deals and manage full-cycle sales processes from lead to revenue generation
• Experience using Salesforce for pipeline management, forecasting, and data hygiene; Outreach experience highly preferred
• Fluent in both English and Chinese (written and spoken)
• Strong written and verbal communication skills with ability to simplify complex financial concepts for SME clients
• Bias for action, high energy, and self-driven approach to achieving outcomes without constant supervision

🏖️ Benefits

• Opportunity to work with global clients including Brex, Rippling, Navan, Qantas, and SHEIN
• Access to a unified payments and financial platform powering over 200,000 businesses worldwide
• Collaborative, high-growth environment with founder-like energy and true ownership of outcomes
• Exposure to cutting-edge fintech innovation backed by investors including T. Rowe Price, Visa, Mastercard, and Sequoia
• Career development in a scalable, international company with 26 global offices
• Culture focused on accelerated learning, smart use of AI, and data-driven decision-making

Skills & Technologies

Onsite

Degree Required

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Airwallex (UK) Limited

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About Airwallex (UK) Limited

Airwallex is a global financial technology company providing cross-border payment and banking infrastructure for businesses. It offers multi-currency accounts, foreign exchange, card issuing, expense management, and embedded finance APIs. Founded in Melbourne in 2015, the company serves enterprises and SMEs across Asia-Pacific, Europe, and the Americas, operating under licenses in multiple jurisdictions and processing billions in annualized transaction volume.

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