Account Executive, MidMarket - German Speaking

Intercom, Inc.

Job Overview

Location

Dublin, Ireland; London, England

Job Type

Full-time

Full Job Description

📋 Description

• As a Mid-Market Account Executive at Intercom, you will drive new business growth by evangelizing the company’s AI-powered customer service solutions, particularly Fin and the Customer Service Suite, targeting mid-market clients across industries.
• You will manage the full sales cycle from prospecting to close using a consultative approach, create tailored product demonstrations, maintain accurate sales forecasts, and represent customer insights to cross-functional teams in Marketing and Product.
• You will join a rapidly expanding, values-driven organization trusted by nearly 30,000 global businesses, where internal promotion, creativity, and ownership are encouraged, and you’ll contribute to pioneering new sales best practices.
• In this role, you will develop advanced SaaS sales expertise, strengthen your consultative selling and forecasting abilities, and grow into a trusted advisor to clients while advancing your career through mentorship and team development opportunities.

🎯 Requirements

• 5+ years of experience as an Account Executive
• 3+ years of SaaS experience selling similar products
• Fluent German (Business Level)
• Strong sales instincts with a proven track record of hitting and exceeding quota
• Exceptional written and verbal communication skills
• Ability to close net new business in a competitive landscape

🏖️ Benefits

• Competitive salary and equity in a fast-growing start-up
• Free lunch served every weekday, plus snacks and a fully stocked kitchen
• Pension scheme with company match up to 4%
• Comprehensive health, dental, and life insurance for employees and dependents
• Flexible paid time off policy, including paid maternity leave and 6 weeks of paternity leave
• Cycle-to-Work Scheme with secure bike storage provided

Skills & Technologies

Mid-level

Hybrid

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Intercom, Inc.

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About Intercom, Inc.

Intercom offers a customer communications platform that combines business messenger, automation, and support tools. Companies use it to acquire, engage, and support customers across websites, mobile apps, email, and social channels. The platform provides live chat, chatbots, product tours, surveys, help centers, and integrated ticketing. Teams collaborate through shared inboxes, routing rules, and performance analytics. APIs and third-party integrations connect the system to CRM, marketing, and data warehouses, enabling personalized messaging based on user attributes and behavior. Founded in 2011, the company serves B2B SaaS, e-commerce, fintech, and marketplace customers worldwide.

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