Job Overview
Location
New York
Job Type
Full-time
Category
Sales
Date Posted
March 21, 2026
Full Job Description
đź“‹ Description
- • As an Account Lead at Darkroom Software, Inc., you will play a pivotal role in shaping and executing go-to-market strategies for brand clients across major e-commerce marketplaces, directly contributing to measurable revenue growth and operational excellence. Your work will bridge strategic vision with tactical execution, ensuring clients achieve scalable success through data-informed decision-making and cross-functional collaboration.
- • You will define and execute comprehensive brand strategies, including channel selection, product positioning, pricing approaches, and go-to-market planning, while collaborating closely with the Director of Marketplaces to maintain catalog accuracy and compliance across Amazon Seller Central and Vendor Central. Your day-to-day will involve leading sales forecasting, inventory planning, and replenishment processes to meet revenue targets, partnering with the Advertising Manager to set and monitor ACOS/TACOS efficiency goals, and presenting clear, data-driven insights to clients and internal teams through both verbal and written formats.
- • You will build and sustain strong client relationships through consistent, strategic communication, managing client agendas with accountability and transparency, and serving as the primary point of contact for translating complex performance data into actionable recommendations that inspire confidence and drive alignment.
- • Darkroom is a fast-growing, remote-first growth marketing firm powered by its proprietary AI commerce layer, Shadow, which fuses executive strategy with agentic technology to deliver outsized returns. The company has been recognized as an Inc. 5000 fastest-growing private company and a top performance media agency, founded by Forbes 30 Under 30 honorees who are redefining the future of media innovation through speed, intelligence, and measurable impact.
- • In this role, you will develop deep expertise in marketplace dynamics, retail media optimization, and cross-channel e-commerce strategy, gaining exposure to advanced analytics, AI-enhanced workflows, and interdisciplinary collaboration that will accelerate your professional growth and position you as a strategic leader in the evolving digital commerce landscape.
🎯 Requirements
- • Minimum 3–4 years of experience in brand management within Amazon Seller Central and Vendor Central, as well as other e-commerce marketplaces
- • 1–2 years of client-facing experience, including communicating complex performance data and strategic recommendations to senior stakeholders
- • Proven experience with digital assets, A+/EBC content, SEO, copywriting, and parent/child variation management
- • Strong understanding of e-commerce metrics and data-driven decision-making, with ability to build scalable processes and reporting systems
- • Exceptional communication and interpersonal skills, with full professional fluency in English
- • Entrepreneurial mindset and self-starter attitude, committed to driving client growth and delivering measurable results
🏖️ Benefits
- • Unlimited PTO plus observed US holidays, supporting autonomy and work-life balance through trusted time off
- • Remote-first culture with flexibility to work from anywhere, while hub locations in New York and Lisbon offer hybrid options for those nearby
- • Comprehensive health and wellness package including company-sponsored medical, dental, and vision coverage
- • Robust 401(k) retirement plan with company match and profit-sharing opportunities to support long-term financial growth
- • Flexible parental leave policy to support new parents during critical transitions
- • Continuous growth opportunities through Darkroom’s interdisciplinary model, enabling skill expansion, cross-functional exposure, and industry leadership development
Skills & Technologies
About Darkroom Software, Inc.
Darkroom Software, Inc. provides workflow and sales automation solutions for professional photographers and photo studios. Founded in 1999, the company’s platform combines tethered shooting, image editing, proofing, online storefronts, and order fulfillment in one integrated system. Users can capture images directly from cameras, apply real-time adjustments, create client galleries, and sell prints or digital downloads through branded e-commerce sites. Darkroom supports event, portrait, sports, and school photographers with tools for barcode scanning, green-screen automation, and multi-user studios. The software is available for both Windows and macOS, and integrates with labs, payment processors, and shipping providers.
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