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This position was posted on February 26, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!

Account Management Associate

Hive Health Inc.

Job Overview

Location

Pasig Office - Hybrid

Job Type

Full-time

Full Job Description

📋 Description

• Are you a driven and empathetic individual eager to make a tangible difference in the Philippine healthcare landscape? Hive Health Inc. is seeking a dynamic Account Management Associate to join our mission-driven team. In this pivotal role, you will be instrumental in nurturing and expanding our relationships with small to medium-sized businesses (SMBs), ensuring they receive unparalleled health plan experiences. As a pioneering member of our growing team, you will have the unique opportunity to shape the future of healthcare accessibility in the Philippines, working collaboratively across departments to refine our offerings and implement cutting-edge strategies.
• At Hive Health, we are revolutionizing healthcare by providing best-in-class, hassle-free digital health insurance plans through an all-in-one platform. Founded by alumni of Harvard and Stanford and backed by prestigious investors like Y Combinator, we are an award-winning startup committed to making quality, affordable healthcare accessible to millions. This role offers a chance to be at the forefront of this transformation, directly contributing to our success and the well-being of our clients.
• Your primary responsibility will be to manage and cultivate strong, lasting relationships with our existing accounts. This involves expertly facilitating the onboarding process for new clients, ensuring a smooth and positive introduction to Hive Health's services. You will conduct regular check-ins and deliver comprehensive business reports, providing valuable insights into their health plan utilization and overall satisfaction. Furthermore, you will be the primary point of contact for addressing any day-to-day concerns, proactively resolving issues to maintain high levels of client retention and satisfaction.
• A key aspect of this role is leading discussions and negotiations for contract renewals. This requires a strategic approach to demonstrate the ongoing value of Hive Health's plans and to secure long-term partnerships. You will leverage your understanding of client needs and market dynamics to ensure mutually beneficial agreements.
• To foster a vibrant and engaged user base, you will be responsible for organizing and executing marketing initiatives. This includes planning and delivering engaging webinars that educate members on health and wellness topics, as well as crafting informative newsletters that keep them updated on Hive Health's offerings and industry news. Your efforts will directly contribute to member engagement and the overall perception of our brand.
• A critical function of your role will be to act as a bridge between our clients and our product development team. You will actively solicit feedback from accounts, gathering insights into their experiences, challenges, and aspirations. This valuable information will be meticulously analyzed and incorporated into our product development roadmap and overall business strategy, ensuring that Hive Health remains responsive to market needs and client demands.
• To excel in this position, you will need to develop a deep and comprehensive understanding of Hive’s product suite, including the intricacies of our digital platform and the various health plans we offer. Equally important is gaining a thorough knowledge of the broader health insurance market and its associated processes within the Philippines. This expertise will enable you to effectively advise clients and identify opportunities for growth and improvement.
• You will work in close collaboration with various internal functions, including Sales, Product, Operations, and Customer Support. This cross-functional teamwork is essential for delivering an extraordinary and seamless user experience from initial contact through ongoing service. Your ability to coordinate effectively will ensure that Hive Health consistently exceeds client expectations.
• This is an exciting opportunity to join a fast-paced, innovative environment where your contributions will have a direct and meaningful impact. If you are passionate about improving healthcare access and thrive on building strong relationships, we encourage you to apply and help us shape the future of health insurance in the Philippines.

🎯 Requirements

• At least 1 year of relevant experience in account management, business development, sales, or a closely related client-facing role.
• Demonstrated ability to effectively use data to build comprehensive business reports and perform insightful business analysis.
• Creative, detail-oriented, and proactive in problem-solving and identifying new opportunities.
• Possesses a curious, results-driven attitude with a strong sense of ownership and a growth mindset.
• Excellent verbal and written communication skills, with the ability to articulate complex information clearly and persuasively.
• Collaborative team player with a proven ability to adapt quickly and thrive in a fast-paced, dynamic environment.

🏖️ Benefits

• Comprehensive healthcare coverage for you and your dependents from Day 1.
• Generous paid time off (PTO) from the start of your employment.
• Opportunities for professional growth, mentorship, and continuous learning.
• Access to a global network of experts and insights from institutions like Harvard and Stanford.

Skills & Technologies

Junior

Hybrid

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Hive Health Inc.

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About Hive Health Inc.

Hive Health is a digital health company offering comprehensive HMO and telemedicine services for employers and employees in the Philippines. Its platform integrates primary care, specialist consultations, mental-health support, and outpatient benefits with electronic health records and analytics, aiming to improve access to affordable healthcare for corporate and SME clients.

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