Account Manager

Omniscient Neurotechnology Inc.

Job Overview

Location

USA - Remote

Job Type

Full-time

Full Job Description

📋 Description

• The Account Manager at Omniscient Digital owns client relationships and drives retention and expansion across a portfolio of B2B SaaS accounts, turning SEO and content into measurable pipeline and securing renewals.
• Day to day, the person will serve as the primary point of contact for senior stakeholders, own the narrative and renewal process end-to-end, drive expansion opportunities, lead executive conversations, coordinate internal teams, manage escalations, identify portfolio-wide patterns, and help build the account management function by refining playbooks and standards.
• The team is a small, fast-growing function being built from the ground up, reporting directly to the Chief Client Officer, with opportunity to evolve into a team lead role as the function scales.
• The person can learn to shape a growing function, gain end-to-end ownership of client outcomes, develop commercial and narrative expertise, and grow into a leadership role while working with ambitious B2B SaaS brands like SAP, Adobe, Loom, and Hotjar.

🎯 Requirements

• 4-5+ years in account management for SEO, GEO content marketing, digital PR, CRO, or organic growth services — agency experience required
• B2B fluency with experience working with B2B clients and understanding of the B2B business model and pipeline mechanics
• Proven narrative chops — ability to translate delivery into business outcomes for executives and reframe flat performance
• Commercial confidence — owned renewals and expansion conversations, comfortable carrying the commercial line while partnering with delivery specialists
• High standards for self and others — seeks and gives candid feedback, pushes back when work doesn’t meet the bar
• Tolerance for ambiguity — excited by shaping a function in real time, not unsettled by it

🏖️ Benefits

• Health insurance — 90% of medical, dental, and vision insurance premiums paid for employees in the US
• 401k with employer match — 100% match on the first 3% of pay, then 50% match on the next 2%
• Profit share — Opportunity to participate in quarterly profit share program after 1 year of employment
• Unlimited vacation — Trust-based time off with recommendation of minimum 14 days per year
• Learning and development stipend — $2,000 to spend on professional development after 1 year of employment
• Free books program — Kindle and 1 Kindle book a month covered
• Networking stipend — $50 per month for coffee or lunch for professional networking
• Annual team offsites — Past trips include Boston, Austin, Chicago, San Diego, Playa Grande (Costa Rica), Belgrade (Serbia)

Skills & Technologies

Remote

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Omniscient Neurotechnology Inc.

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About Omniscient Neurotechnology Inc.

Omniscient Neurotechnology develops cloud-based software that maps and analyzes human brain networks using magnetic resonance imaging and machine-learning algorithms. Its platform, Quicktome, translates complex neuroimaging into actionable clinical insights for neurosurgeons and researchers to plan safer, more precise brain surgeries and therapies. Founded in 2019 and headquartered in Brisbane, Australia, the company partners with hospitals and universities worldwide to advance personalized brain-care solutions.

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