Account Manager

📋 Description

• • The Account Manager (Japan) at Lyra Health serves as the primary strategic partner and cultural anchor for Lyra’s global enterprise clients in Japan, acting as the high-touch, local point of contact for regional leadership to ensure seamless integration of mental health solutions within Japan’s regulatory and cultural landscape.
• • Day to day, the role involves owning the end-to-end client lifecycle—driving high-impact engagement, managing strategic accounts, securing long-term retention through data-driven ROI, and serving as a vital escalation point for critical incidents with culturally nuanced crisis support.
• • Lyra Health is the leading provider of mental health solutions for employers, supporting over 20 million people globally, delivering 13 million sessions of care, publishing 20+ peer-reviewed studies, and achieving a 26% annual reduction in healthcare claims costs through its AI-powered Lyra Empower platform.
• • The person in this role will deepen expertise in global mental health strategy, localize solutions for the Japanese market, build executive-level relationships, and drive measurable impact on employee wellbeing and organizational healthcare costs while advancing Lyra’s mission to transform access to life-changing mental health care.