Account Manager, Belfast

📋 Description

• • Join Deliveroo Holdings plc as an Account Manager in Belfast, a pivotal role within our mature U.K. & Ireland market. This is a unique opportunity to become an integral part of a dynamic, well-funded startup environment, contributing directly to our continued rapid growth and success.
• • As an Account Manager, your primary responsibility will be to cultivate and maintain strong, lasting relationships with our valued restaurant partners. This involves regular, proactive engagement through meetings and consistent communication, ensuring their needs are met and their partnership with Deliveroo is mutually beneficial.
• • You will be instrumental in driving the performance of our restaurant partners. This will be achieved through insightful data analysis, leveraging industry knowledge, and identifying key opportunities to maximize order volume and unlock their full growth potential on the Deliveroo platform.
• • A significant aspect of this role involves the negotiation of contracts and partnership terms. You will work to secure agreements that are fair, sustainable, and contribute to Deliveroo's strategic objectives while ensuring partner satisfaction.
• • Collaboration is key. You will work closely with our dedicated restaurant and rider operations teams to identify and implement improvements in operational efficiencies, ensuring a seamless experience for both our partners and the end customer.
• • You will partner with our marketing teams to develop and execute strategies that accelerate order growth for our restaurant partners, leveraging Deliveroo's marketing capabilities to drive visibility and customer acquisition.
• • A crucial part of your role will be to proactively generate and present innovative ideas to enhance Deliveroo's overall growth trajectory and operational efficiencies. Your insights and suggestions will directly influence strategic decision-making.
• • This hybrid role requires a regular commute to visit restaurant partners, fostering face-to-face relationships and gaining a deeper understanding of their on-the-ground operations and challenges.
• • You will report directly to the Regional Manager for Ireland, receiving guidance and support while contributing your expertise to the regional strategy.
• • The U.K. & Ireland market is our domestic and most mature territory, offering a stable yet exciting environment for growth. You will be part of a multi-disciplinary team, including commercial, operations, marketing, and strategy professionals, and will collaborate with global departments such as product and technology.
• • This position is ideal for an individual who thrives on building rapport, possesses a keen commercial acumen, and is adept at translating data into actionable growth strategies. You will be empowered to make a tangible impact on the success of our partners and the company as a whole.
• • We are committed to fostering a diverse and inclusive workplace. We celebrate individuality and welcome applications from all backgrounds. Your passion for food and drive to contribute to a fast-growing industry are what matter most.
• • Deliveroo is dedicated to creating a workplace that reflects the diversity of the world we live in. We value inclusivity and ensure that all aspects of our hiring process are equitable. If you require any adjustments to participate fully, please do not hesitate to inform us. We are committed to providing the necessary support for you to succeed.
• • This role offers a fantastic platform to develop your career in account management within the thriving food delivery sector. You will gain invaluable experience in partner relationship management, strategic growth planning, and data-driven decision-making.
• • You will be a key player in shaping the future of food delivery in the U.K. & Ireland, directly influencing the success of our restaurant partners and contributing to Deliveroo's mission of connecting people with their favourite food.
• • The opportunity to work in a fast-paced, innovative environment with a supportive team and a clear vision for growth makes this a truly exciting prospect for any ambitious professional.
• • Your ability to understand and articulate the value proposition of Deliveroo to a diverse range of restaurant businesses will be paramount. You will act as a trusted advisor, helping them navigate the complexities of the digital food landscape.
• • We encourage a proactive approach to problem-solving, empowering you to identify challenges and develop creative solutions that benefit both Deliveroo and our partners.
• • This role is not just about managing accounts; it's about building strategic partnerships that drive mutual success and contribute to the vibrant ecosystem of the food industry.
• • You will be at the forefront of commercial strategy, working with data to understand market trends, competitor activities, and consumer behaviour to inform your approach.
• • The hybrid nature of the role allows for a balance between in-person engagement with partners and the flexibility of remote work, supported by a strong team culture.
• • Your success will be measured by your ability to grow partner revenue, improve partner satisfaction, and contribute to the overall market share growth of Deliveroo in your designated area.
• • This is a chance to make a significant impact in a company that is revolutionizing the way people eat, work, and live.