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Account Manager, Capital (deutschsprachig, Berlin, m f x)

Lightspeed Commerce Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• Own and grow a portfolio of hospitality and retail merchants across the DACH region, acting as their strategic partner for Lightspeed Capital’s embedded-finance solutions and ensuring they have the working capital they need to scale.
• Drive the full outbound sales cycle—from prospecting and cold outreach to discovery, tailored solution design, negotiation, and closing—while hitting or exceeding quarterly revenue and funding-volume targets.
• Deep-dive into each merchant’s business model, cash-flow patterns, and growth plans to craft data-backed funding proposals that solve real pain points such as inventory purchases, renovation budgets, or seasonal staffing.
• Build and maintain a robust pipeline in Salesforce: log every touchpoint, forecast accurately, and use dashboards to spot trends that let you prioritise the highest-value opportunities.
• Collaborate daily with Customer Success, Underwriting, Risk, and Product teams to streamline onboarding, shorten time-to-fund, and turn one-time advances into long-term, repeat funding relationships.
• Deliver white-glove post-sale account management: monitor usage, run quarterly business reviews, surface upsell opportunities, and act as the merchant’s internal champion to ensure renewals and expansions.
• Translate market feedback into actionable insights for Product and Marketing, helping shape new Capital features, vertical-specific offers, and localised messaging that keep Lightspeed two steps ahead of competitors.
• Represent Lightspeed at trade shows, industry meetups, and partner events across Germany, Austria, and Switzerland—building a personal brand that turns prospects into advocates and advocates into referral engines.
• Mentor junior SDRs and share winning playbooks in weekly team huddles, fostering a culture of continuous learning, healthy competition, and collective celebration of every deal won.
• Champion Lightspeed’s inclusive values by ensuring every merchant—regardless of size, background, or location—feels heard, respected, and empowered to grow.

🎯 Requirements

• 2+ years of quota-carrying outbound sales and account-management experience in Payments, FinTech, or SaaS, with a proven track record of hitting or exceeding revenue targets.
• Native-level German and fluent English (written and spoken) to run consultative sales cycles and create collateral for the DACH market.
• Demonstrated ability to manage complex sales processes, negotiate commercial terms, and close deals ranging from €10k to €500k+ in annual contract value.
• Comfortable interpreting financial statements, cash-flow data, and risk metrics to construct compelling funding offers for hospitality and retail operators.
• Nice-to-have: existing network of restaurant groups, hotel chains, or multi-location retailers in the DACH region; familiarity with POS, e-commerce, or embedded-finance ecosystems.

🏖️ Benefits

• Remote-first flexibility with a budget for home-office setup and optional access to our Berlin hub for collaboration days and social events.
• Competitive base salary plus uncapped commission, equity options, and quarterly performance bonuses that reward over-achievement.
• 25 days of paid vacation, mental-health days, and a yearly €1,000 personal development stipend for courses, conferences, or language classes.
• Comprehensive benefits package including private medical insurance, pension contributions, and subsidised gym memberships or wellness apps.

Skills & Technologies

Backend

Remote

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Lightspeed Commerce Inc.

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About Lightspeed Commerce Inc.

Lightspeed Commerce provides cloud-based point-of-sale and e-commerce software for retail, restaurant, and golf businesses worldwide. Its platform integrates inventory, sales, customer management, analytics, and payments, enabling omnichannel operations and supplier network connectivity. The company serves small and medium-sized enterprises and large enterprises across North America, Europe, and Asia-Pacific segments, offering scalable solutions that unify online and physical store operations. Lightspeed also delivers financial services and hardware to complement its software offerings.

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