Job Overview
Location
USA - Remote
Job Type
Full-time
Category
Sales
Date Posted
April 11, 2026
Full Job Description
đź“‹ Description
- • As an Enterprise Account Manager at Dandy Technology, Inc., you will own and grow the company’s highest-value dental accounts, including large DSOs, multi-location groups, and strategic partners, serving as the primary executive relationship owner to drive retention, expansion, and deep engagement across corporate and practice levels.
- • You will manage a portfolio of enterprise dental accounts end-to-end, responsible for retention, growth, strategic alignment, and overall customer health, while building and maintaining multi-threaded executive relationships across DSO leadership, regional operators, and practice-level stakeholders.
- • You will develop and execute strategic account plans aligned to client business goals, lead cross-functional coordination with Customer Success, Training, Product, and Operations to deliver tailored experiences, and serve as the internal voice of your accounts by surfacing feedback and advocating for product changes.
- • You will conduct structured business reviews (QBRs), identify at-risk accounts using health metrics, partner with Sales on deal cycles and onboarding, and drive process improvements to better serve complex, multi-location accounts at scale.
- • Dandy is transforming the $200B dental industry by building the operating system for dental offices worldwide, empowering clinicians with technology and innovation to modernize every function of dental practice through its platform.
- • You will join a mission-driven, venture-backed company committed to diversity, inclusion, and accessibility, where you can grow your expertise in enterprise SaaS, healthcare technology, and strategic account management while making a tangible impact on how dental care is delivered.
🎯 Requirements
- • 5+ years of experience in enterprise account management, strategic account management, or a senior customer-facing commercial role
- • 2+ years managing complex, multi-stakeholder accounts such as DSOs or multi-location groups
- • Experience in a B2B high-growth tech or SaaS environment with a proven track record of retaining and expanding enterprise accounts
- • Strong executive communication and presentation skills, comfortable engaging with C-suite and regional operators
- • Ability to build and execute strategic account plans that drive measurable business outcomes
- • Highly organized with the ability to manage a smaller, high-complexity book of business with deep engagement per account
- • Experience running QBRs, executive business reviews, or similar structured account rituals
- • Data-driven mindset with the ability to use health metrics, financial reporting, and engagement data to inform strategy
🏖️ Benefits
- • Comprehensive healthcare, dental, and mental health support
- • Parental planning resources and retirement savings options
- • Generous paid time off
- • Equal-opportunity employer committed to diversity, inclusion, and accessibility
- • Full compliance with the Americans with Disabilities Act (ADA)
- • Support for accommodations during interview process and employment
Skills & Technologies
About Dandy Technology, Inc.
Dandy Technology, Inc. operates a digital platform that connects dental practices with dental laboratories, streamlining the design, ordering, and delivery of restorative dental products such as crowns, bridges, and clear aligners. The company combines intra-oral scanning, AI-assisted design, and centralized manufacturing to shorten turnaround times and reduce remakes. Dentists ship impressions or digital scans to Dandy’s U.S. lab, track cases online, and receive finished appliances within days. Founded in 2019 and headquartered in New York City, Dandy aims to modernize dental lab workflows and improve patient outcomes through integrated software, logistics, and support services.
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