Account Manager II

📋 Description

• • Lead strategy development and execution for marketing and selling Comcast Business Class products via direct sales, cross-division partnerships, and indirect channels. Manage ongoing relationships with customers, assist with day two support, onboarding, renewals, jeopardy accounts, and churn limitation. Drive direct end-user revenue and ensure partners effectively position Comcast Business Class solutions.
• • Drive incremental monthly sales to meet or exceed budget across 40–60 customer relationships with $25K–$50K spend potential. Develop customized periodic lifecycle management meetings (account reviews) with the assigned base. Recruit, train, and support the partner community to position the entire suite of solutions. Ensure consistent completion of product installation by partnering with regions relative to survey, order acceptance, construction, and post-sale process. Serve as liaison to channel partners regarding any sales-related issues. Provide accurate and detailed weekly forecast funnel via Salesforce.com. Maintain customer lifecycle management through onboarding, periodic account reviews, and renewals to maximize revenue while limiting churn.
• • Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and a leading service provider to the Enterprise market. Recognized as a leader and innovator by industry analysts and associations, it is one of the fastest-growing providers of Ethernet services.
• • Develop expertise in strategic account management, partner enablement, and sales execution within a high-growth technology environment. Gain experience in driving revenue, reducing churn, and building long-term customer and partner relationships. Enhance skills in forecasting, Salesforce.com utilization, and cross-functional collaboration while contributing to Comcast Business’s market leadership and innovation goals.