Account Manager - Italian Speaking

Perk.com Inc.

Job Overview

Location

Barcelona

Job Type

Full-time

Full Job Description

📋 Description

• As an Account Manager on the Growth Team, you will own and grow a portfolio of SMB customers primarily in Italy and other core markets, driving customer satisfaction, retention, and revenue expansion through upselling and cross-selling.
• Day to day, you will engage with key decision makers, analyze customer business needs, leverage data to deliver business reviews, identify growth opportunities, resolve account issues, and act as a liaison between customers and internal teams to ensure smooth product rollouts.
• Perk is a global leader in intelligent travel and spend management, trusted by over 10,000 companies, with a mission to eliminate shadow work and empower real impact through innovation, simplicity, and a people-first culture rooted in ownership, 7-star service, and teamwork.
• In this role, you will develop deep expertise in SaaS and travel-tech solutions, sharpen your strategic account management skills, build lasting customer relationships, and grow your impact in a fast-paced, high-growth environment with clear paths for personal and professional development.

🎯 Requirements

• Italian Native speaker and fluent in English (C1)
• Previous experience in account management or customer success
• Experience with the Italian market; Eastern European market experience is a plus
• Background in SaaS or travel-tech is highly preferred
• Outstanding presentation and communication skills with ability to build deep relationships
• Strong prioritization, time management, and result-oriented mindset
• Ability to analyze and translate data into actionable insights for customers
• Empathetic, honest, trustworthy, team-oriented mindset with focus on collective success

🏖️ Benefits

• Competitive compensation and equity ownership in Perk
• Generous vacation days plus public holidays
• Private healthcare or gym allowance
• Life insurance for financial protection of loved ones
• 17 weeks’ paid parental leave during child’s first year
• 16 paid volunteer hours per year
• Up to 20 'Work from Anywhere' days per year
• Four-week fully paid sabbatical after 5 years of service
• Relocation support for moving to Perk hubs
• Access to Spring Health for 12x therapy and 12x coaching sessions
• In-person English, Spanish, and Catalan language lessons
• Unforgettable company events including annual summer party

Skills & Technologies

Spring

REST

Hybrid

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Perk.com Inc.

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About Perk.com Inc.

Perk.com Inc. operates a cloud-based employee rewards and recognition platform that lets employers allocate points redeemable for merchandise, gift cards and experiences. The SaaS product integrates with HRIS and collaboration tools to automate milestone and peer-to-peer awards, provide analytics on engagement, and manage global tax-compliant fulfillment. Founded in 2010 and headquartered in Austin, Texas, the company serves mid-market to Fortune 500 clients seeking to reduce turnover and reinforce culture through real-time recognition programs.

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