Job Overview
Location
Genova
Job Type
Full-time
Category
Account Manager
Date Posted
February 25, 2026
Full Job Description
đź“‹ Description
- • Deliveroo is on a mission to revolutionize the way people shop and eat, driven by a commitment to impact, innovation, and continuous growth. Our Commercial team is at the very heart of Deliveroo’s expansive marketplace, playing a pivotal role in shaping our engagement with restaurants, grocers, and emerging verticals across the globe. This dynamic team is responsible for forging key partnerships, identifying and capitalizing on new revenue streams, and architecting data-driven growth strategies. If you are someone who thrives in high-energy, commercially focused environments and possesses a strong desire to influence the trajectory of a globally recognized brand, then this is the perfect opportunity for you.
- • We are actively seeking a talented and driven Account Manager to become an integral part of our Genova-based team. In this critical role, you will serve as a strategic consultant and trusted advisor to our valued restaurant partners. Leveraging a deep understanding of data-driven insights and extensive industry knowledge, you will be instrumental in spearheading their growth and meticulously managing brand relationships throughout the Italian market. You will be empowered to foster strong, collaborative relationships, acting as the primary point of contact and a strategic growth partner for a diverse portfolio of restaurant brands within your designated region.
- • Your day-to-day responsibilities will be multifaceted and impactful, encompassing:
- • **Strategic Relationship Management:** You will be entrusted with the oversight of a significant portfolio of restaurant brands. This involves cultivating and nurturing robust, long-term partnerships, ensuring that each partner views you as their go-to resource and strategic ally. Your ability to build rapport, understand their unique business challenges, and proactively offer solutions will be paramount to fostering loyalty and driving mutual success.
- • **Performance Analysis and Insight Generation:** A core aspect of your role will be the continuous monitoring and in-depth analysis of portfolio performance metrics. You will be expected to translate complex data into clear, actionable insights that you will share with your partners. This data-led approach will be crucial in identifying untapped growth opportunities, optimizing their presence on the Deliveroo platform, and ultimately enhancing their overall satisfaction and business outcomes.
- • **Commercial Negotiation and Deal Structuring:** You will lead and conduct commercial negotiations, focusing on contract terms and conditions that are strategically aligned with Deliveroo’s overarching company objectives. Your expertise will be vital in improving the financial performance of your portfolio and enhancing our Consumer Value Proposition (CVP), ensuring that our partnerships are mutually beneficial and sustainable.
- • **Strategic Portfolio Planning and Execution:** Developing and executing comprehensive portfolio strategies will be key to increasing market share and fostering partner loyalty. This involves a forward-thinking approach to identifying market trends, understanding competitive landscapes, and implementing initiatives that drive both absolute performance improvements and favorable relative financial metrics for your partners and for Deliveroo.
- • **P&L Oversight and Financial Management:** You will be responsible for managing and controlling the Profit and Loss (P&L) for your designated portfolio perimeter. This requires a keen financial acumen to identify potential financial risks proactively, develop mitigation strategies, and crucially, unlock new revenue opportunities that contribute to the overall profitability and growth of the business.
- • **Cross-Functional Collaboration:** You will work closely with internal teams, including Marketing, Operations, and Product, to ensure a seamless and optimized experience for our restaurant partners. This collaborative approach ensures that we are delivering a holistic and premium service, addressing all facets of their business on our platform.
- • **Market Development and Expansion:** Identifying and pursuing opportunities for expansion within your region, whether through onboarding new strategic partners or deepening relationships with existing ones, will be a vital part of your role in driving market penetration and growth.
- • **Brand Advocacy and Representation:** You will act as a brand ambassador for Deliveroo, representing our values and commitment to excellence in all interactions with partners and stakeholders in the Liguria region.
- • This role offers a unique opportunity to make a tangible impact within a fast-paced, entrepreneurial environment. You will be empowered with autonomy, responsibility, and the chance to shape the future of food delivery in Italy. If you are a commercially astute individual with a passion for building relationships and driving growth through data and strategic thinking, we encourage you to apply.
🎯 Requirements
- • Significant experience (typically 3+ years) in account management, sales, or a related commercial role, with a demonstrated ability to build and maintain strong, long-term professional relationships.
- • Strong financial acumen, including a solid understanding of P&L management and the ability to leverage financial data for informed commercial decision-making.
- • Proven negotiation skills, with a track record of successfully leading complex negotiations and securing mutually beneficial terms that drive business growth and ensure supply quality.
- • A strong understanding of the Horeca, restaurant, or broader food market sectors. Experience within these specific industries is a considerable advantage.
- • Proficiency in project management tools and data analysis applications. Fluency in English is highly desirable for effective collaboration with global teams.
🏖️ Benefits
- • Make a visible impact every day: Your work directly contributes to improving experiences for customers, restaurant partners, and riders.
- • Learn fast in an entrepreneurial environment: Work closely with the market, enjoying autonomy, pace, and genuine responsibility.
- • Build a career, not just a role: Opportunities to stretch yourself, develop new skills, and grow as the business evolves.
- • Deliver together in an inclusive culture: Be part of collaborative, values-driven teams that support your unique working style.
Skills & Technologies
Onsite
About Deliveroo Holdings plc
Deliveroo operates an online food-delivery marketplace connecting consumers with restaurants and grocery retailers through a logistics network of riders. Founded in 2013 in London, the platform processes orders via mobile and web, manages dispatch, and provides data analytics to partners. Revenue comes from commissions, delivery fees, and subscription memberships. It serves urban markets across Europe, Asia-Pacific, and the Middle East, holding licenses as a technology intermediary and courier service provider.
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