Account Manager, McDonalds

PAR Technology Corporation

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• As an Account Manager at PAR Technology, you will be at the forefront of driving significant business growth within the dynamic McDonald's franchise community across the United States. This pivotal role is designed for a results-oriented sales professional who thrives on building strong relationships and delivering innovative technology solutions that empower franchisees to enhance their guest experiences and operational efficiency.
• Your primary responsibility will be to expand PAR's footprint by identifying and capitalizing on new opportunities, facilitating expansion projects, and managing refresh cycles for approved hardware, installations, and essential break-fix services. You will be the trusted advisor to McDonald's franchisees, understanding their unique challenges and presenting PAR's comprehensive suite of solutions as the ideal answer.
• This is a quota-carrying, consultative sales position that demands a deep understanding of the Quick Service Restaurant (QSR) franchise landscape, particularly within the McDonald's ecosystem. You will leverage your expertise to navigate complex sales cycles, from initial discovery and needs assessment through to proposal, negotiation, and successful closing.
• A key aspect of this role involves close collaboration with internal PAR teams, including marketing, technical support, and project management. You will orchestrate these cross-functional efforts to ensure a seamless and positive customer experience from initial engagement to final delivery and ongoing support, embodying PAR's 'Better Together' ethos.
• You will be expected to proactively identify and pursue new sales opportunities within your assigned McDonald's franchise organizations and territories. This involves strategic prospecting, engaging with key decision-makers, and understanding their business objectives and technology roadmaps.
• Driving revenue growth will be a core objective, achieved by effectively promoting and selling PAR's McDonald's-approved hardware, peripherals, installation services, and critical break-fix support. You will articulate the value proposition of these offerings in the context of franchisee needs and McDonald's global standards.
• Building and nurturing robust, long-term relationships with McDonald's franchise owners, operators, and their key stakeholders will be paramount. These relationships are the foundation for advancing opportunities, fostering trust, and ultimately closing business.
• You will lead insightful discovery conversations, employing active listening and probing questions to thoroughly understand each franchisee's operational requirements, pain points, and strategic goals. This deep understanding will enable you to precisely align PAR's solutions with their specific needs.
• Delivering structured, compelling product presentations and solution discussions will be a regular part of your role. These presentations must be tailored to resonate with McDonald's standards and the unique objectives of individual franchisees, clearly demonstrating the ROI and benefits of PAR's technology.
• You will meticulously manage active opportunities through the entire sales lifecycle, from initial contact and qualification to order placement and coordination of execution. This requires strong organizational skills and a proactive approach to managing timelines and deliverables.
• Maintaining accurate and up-to-date CRM records is essential. This includes detailed tracking of customer interactions, opportunity progression, contract details, and all sales activities, ensuring data integrity for forecasting and reporting.
• Staying abreast of the latest developments in McDonald's technology standards, franchise programs, and broader restaurant industry trends is crucial. This knowledge will empower you to effectively position PAR solutions and anticipate future needs.
• You will continuously monitor changes within the McDonald's franchise organizations and the competitive landscape. This vigilance allows you to adapt your sales strategies, maintain a competitive edge, and ensure PAR remains the preferred technology partner.
• This role offers the opportunity to make a tangible impact on the success of thousands of restaurants, contributing directly to PAR's mission of empowering brands worldwide to create lasting connections with their guests. You will be instrumental in shaping the technological future of a significant portion of the McDonald's franchise network.
• PAR Technology is a recognized leader in restaurant technology, providing innovative software and hardware solutions that drive growth and enhance guest experiences for over 100,000 restaurants globally. Joining PAR means becoming part of a company with a rich history of innovation and a commitment to fostering a collaborative and supportive work environment.
• As a remote-based employee, you will have the flexibility to manage your territory and schedule effectively, while remaining a vital part of a high-performing global sales team. Your contributions will be recognized and valued as you help drive PAR's continued success in the restaurant technology sector.

🎯 Requirements

• Bachelor's degree in business, sciences, or a related field, OR equivalent practical experience.
• 3-5 years of proven experience in technology equipment and/or SaaS sales, with a strong track record of achieving and exceeding sales targets in a quota-carrying role.
• Demonstrated experience managing a full lifecycle sales process, from prospecting and discovery through to demo, proposal, negotiation, and closing.
• Proficiency in using CRM software (e.g., Salesforce, Microsoft Dynamics) for pipeline management, activity tracking, forecasting, and maintaining data hygiene.
• Strong consultative, solution-based selling skills with the ability to effectively align customer needs with product value propositions.
• Excellent written and verbal communication skills, including the ability to confidently present to decision-makers and conduct product demonstrations.
• Willingness and ability to travel as required to meet with clients and attend industry events.

🏖️ Benefits

• Competitive base salary and uncapped commission structure.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off (PTO) and company holidays.
• 401(k) retirement savings plan with company match.
• Opportunities for professional development and career advancement within a growing company.
• Remote work flexibility, allowing for a better work-life balance.

Skills & Technologies

Remote

Degree Required

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PAR Technology Corporation

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About PAR Technology Corporation

PAR Technology Corporation provides cloud-based point-of-sale and back-office software, integrated hardware, and professional services for restaurants and retail chains worldwide. The Brink POS and PAR Data Central platforms manage orders, inventory, labor, and customer engagement across corporate and franchise locations, while rugged terminals and kitchen systems ensure reliable operations. Founded in 1968, the company supports multi-unit brands such as Taco Bell, Subway, and Arby’s with scalable solutions, analytics, and 24/7 support to improve efficiency and guest experience.

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