Job Overview
Location
Torino
Job Type
Full-time
Category
Account Manager
Date Posted
February 25, 2026
Full Job Description
đź“‹ Description
- • As an Account Manager in Torino, you will be at the forefront of Deliveroo's mission to revolutionize the food and grocery landscape. You will play a pivotal role within our dynamic Commercial team, which is the engine driving our marketplace's success across restaurants, grocers, and emerging verticals globally. This position offers a unique opportunity to engage in high-impact activities, from forging strategic partnerships and identifying novel revenue streams to architecting data-driven growth strategies. If you are driven by fast-paced, commercially charged environments and aspire to shape the trajectory of a globally recognized brand, this role is designed for you.
- • You will be an integral part of the Italian Account Management team, a group characterized by its passion, dynamism, and unwavering commitment to providing premium consultancy to our most valued restaurant partners. Your daily work will involve close collaboration with cross-functional departments, including Marketing, Operations, and Product, ensuring a holistic approach to partner success.
- • Your core responsibility will be Strategic Relationship Management. You will meticulously oversee a dedicated portfolio of restaurant brands, cultivating robust, enduring partnerships and serving as the primary, trusted point of contact for our network within the vibrant Torino region. This involves understanding their unique business needs, challenges, and aspirations.
- • A significant aspect of your role will be Performance Analysis. You will continuously monitor and dissect key performance metrics for your portfolio, translating complex data into actionable, data-led insights. These insights will be shared with partners to illuminate growth opportunities, optimize their presence on the Deliveroo platform, and ultimately enhance their overall satisfaction and profitability.
- • You will engage in Commercial Negotiation, expertly navigating contract terms and conditions. Your objective will be to secure agreements that not only align with Deliveroo's strategic objectives but also demonstrably improve financial performance and elevate our Consumer Value Proposition (CVP), ensuring a win-win scenario for both Deliveroo and our restaurant partners.
- • Strategic Planning will be another key pillar of your role. You will conceptualize and implement sophisticated portfolio strategies aimed at expanding market share and fostering unwavering partner loyalty. Your efforts will directly influence both absolute performance metrics and relative financial outcomes, driving sustainable growth.
- • Furthermore, you will assume P&L Oversight for your designated portfolio. This entails actively managing and controlling the financial performance within your perimeter, proactively identifying potential financial risks, and strategically unlocking new revenue opportunities to maximize profitability and efficiency.
- • You will act as a strategic consultant, leveraging your deep understanding of the food market and data-driven insights to guide restaurant partners toward maximizing their success on the Deliveroo platform. This consultative approach is crucial for building trust and demonstrating tangible value.
- • Your role extends to identifying and capitalizing on market trends and competitive landscapes within Torino, providing partners with relevant intelligence to inform their business decisions and stay ahead of the curve.
- • You will be responsible for onboarding new strategic partners, ensuring a seamless integration process and setting them up for immediate success on the platform.
- • Driving platform adoption of new features and initiatives will be essential, ensuring partners are leveraging the full suite of tools Deliveroo offers to enhance their operations and customer reach.
- • You will champion the Deliveroo brand and its values, acting as an ambassador in all interactions with partners and stakeholders.
- • This role demands a proactive, results-oriented individual who can thrive in a dynamic, ever-evolving marketplace, contributing significantly to Deliveroo's continued growth and success in Italy.
🎯 Requirements
- • Minimum of 3 years of experience in account management, sales, or a similar client-facing commercial role, with a demonstrated track record of building and nurturing long-term professional relationships.
- • Strong understanding of financial principles, including P&L management, and the ability to translate financial data into actionable commercial strategies.
- • Proven negotiation skills with the ability to lead complex discussions and secure mutually beneficial agreements.
- • Proficiency in using CRM tools (e.g., Salesforce) and project management applications to drive efficiency and maintain operational excellence.
- • Familiarity with the Horeca, restaurant, or broader food market sectors is highly advantageous.
🏖️ Benefits
- • Opportunity to make a visible impact daily, directly improving experiences for customers, restaurant partners, and riders.
- • Fast learning environment within an entrepreneurial setting, offering autonomy, pace, and significant responsibility.
- • Potential for career growth and development, with opportunities to stretch skills and evolve alongside a growing business.
- • Inclusive and collaborative company culture that supports diverse working styles and fosters a sense of belonging.
- • Competitive salary and benefits package.
Skills & Technologies
Onsite
About Deliveroo Holdings plc
Deliveroo operates an online food-delivery marketplace connecting consumers with restaurants and grocery retailers through a logistics network of riders. Founded in 2013 in London, the platform processes orders via mobile and web, manages dispatch, and provides data analytics to partners. Revenue comes from commissions, delivery fees, and subscription memberships. It serves urban markets across Europe, Asia-Pacific, and the Middle East, holding licenses as a technology intermediary and courier service provider.
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