AI Deployment Engineer, Ecosystem - Plugins

OpenAI, Inc.

Job Overview

Location

San Francisco

Job Type

Full-time

Full Job Description

📋 Description

• The Ecosystem AI Deployment Engineering (ADE) team supports strategic partners as they build high-quality technical integrations into ChatGPT and Codex.
• This is a hands-on, partner-facing product engineering role for someone who can contribute to the platform itself, lead sophisticated partner engagements, and translate ambiguous product needs into production-ready integrations.
• You will work across partner product and engineering teams and OpenAI's product, engineering, partnerships, legal, policy, design, and go-to-market teams.
• Identify the right use cases, prototype and review implementations, run evaluations, debug issues across systems, guide partners through submission and review, and support launch and post-launch iteration.
• This role is a fit for a product-minded engineer who wants to stay close to users and partners while still going deep on code, reliability, evaluations, and developer experience.
• The goal is to help partners ship plugins that are not merely technically functional, but genuinely useful in ChatGPT and Codex.
• This role is based in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
• In this role, you will:
• Own the technical partner journey for priority B2B plugins—from pitch and readiness assessment through architecture, build, evaluation, submission, launch, and ongoing maintenance.
• Identify strong plugin use cases, define crisp user journeys and expected behaviors, and help partners focus on workflows where ChatGPT or Codex can create meaningful user value.
• Write production and sample code, build prototypes and reference implementations, and create the technical guidance, evals, launch checklists, and debugging tools that move partners from concept to production.
• Debug API contracts, OAuth/login, tool invocation, latency, retries, rate limits, observability, data model, and user-experience issues across partner and OpenAI systems.
• Review partner architectures and implementation plans for API design, scopes and permissions, data handling, safety, privacy, reliability, and long-term maintainability.
• Contribute targeted fixes and improvements to ChatGPT, Codex, and the plugins platform, including APIs, SDKs, docs, examples, internal tooling, partner debugging workflows, and launch guardrails.
• Work with product, engineering, design, partnerships, legal, policy, support, and go-to-market teams to make partner launches smooth and repeatable.
• Bring structured signal from partners back to product and engineering, and turn patterns from successful launches into reusable playbooks, examples, platform requirements, and implementation guidance.
• You might thrive in this role if you:
• Have 4-6 years of professional software engineering experience and are strong enough technically to contribute to the platform itself while still enjoying hands-on coding.
• Have built and operated production APIs, backend services, developer platforms, apps, plugins, connectors, or integrations and can reason across frontend, backend, auth, reliability, privacy, evaluations, and UX constraints.
• Bring strong product sense and can distinguish a plugin that “works” from one that will be genuinely useful to users.
• Communicate clearly with external engineers, product leaders, executives, and internal cross-functional stakeholders.
• Can make ambiguous partner ideas concrete through runnable prototypes, API contracts, technical specs, and pragmatic implementation guidance.
• Are comfortable reading unfamiliar code, making targeted platform changes, and debugging distributed systems with logs, traces, metrics, and experiments.
• Care deeply about user trust, privacy, data handling, and product quality in AI-powered experiences.
• Balance urgency with judgment and can keep launches moving while staying precise about details that matter.

🎯 Requirements

• 4-6 years of professional software engineering experience.
• Strong technical skills to contribute to the platform itself.
• Experience with OAuth/login flows, API design, webhooks, schemas, rate limits, observability, SDKs, and production launch operations.
• Prior customer-facing or partner-facing engineering experience, including leading technical calls, navigating ambiguity, and helping external teams ship production software.
• Familiarity with AI products, LLM APIs, tool calling, MCP, ChatGPT or Codex surfaces, developer platforms, or marketplace ecosystems.

🏖️ Benefits

• Hybrid work model of 3 days in the office per week.
• Relocation assistance to new employees.
• Opportunity to work with a talented team of engineers and product managers.
• Competitive salary and benefits package.

Skills & Technologies

OAuth

Hybrid

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OpenAI, Inc.

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About OpenAI, Inc.

OpenAI is a San Francisco-based artificial intelligence research and deployment company founded in 2015. It develops large-scale AI models such as GPT, DALL-E, and Codex, providing cloud APIs and consumer applications like ChatGPT. Originally established as a non-profit, it later created a capped-profit subsidiary to attract capital while maintaining its mission to ensure artificial general intelligence benefits all of humanity.

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