Job Overview
Location
Australia
Job Type
Full-time
Category
Software Engineering
Date Posted
May 22, 2026
Full Job Description
đź“‹ Description
- • Embed directly with enterprise customers to deeply understand their procurement, finance, legal, and risk workflows at the process level, identifying where work breaks down and where the highest-ROI problems exist.
- • Build and deploy custom AI agent solutions using Zip’s AppStudio and AI infrastructure, tailored to each customer’s specific environment, data, and systems — never off-the-shelf.
- • Own end-to-end accountability for a small portfolio of strategic enterprise accounts, managing parallel workstreams from scoping through delivery while maintaining stakeholder trust and driving outcomes.
- • Identify and surface the next high-value problem worth solving before the customer can articulate it, leveraging commercial instinct to expand the scope of engagement and contract value.
- • Produce detailed architecture documentation that captures what was built, why it was built, and how it could be generalized for other accounts.
- • Feed structured learnings and operational insights back to product and engineering teams to improve platform repeatability, scalability, and future feature development.
- • Represent Zip on-site at customer locations when required, conducting live testing, stakeholder sessions, and demonstrations using real data and real workflows.
- • Work at the intersection of AI technology and enterprise operations, translating complex business needs into functional AI-driven solutions without waiting for engineering support.
- • Earn rapid credibility with enterprise stakeholders including AP Directors, CPOs, and CFOs through demonstrated domain expertise in procurement or finance operations.
- • Operate with autonomy and ownership, driving customer success through direct action rather than coordination alone, and measuring success by whether the customer’s highest-priority problems are solved.
- • Collaborate cross-functionally with product, engineering, and sales teams to ensure customer feedback directly informs platform evolution and roadmap priorities.
- • Maintain a hands-on technical approach: build integrations, interpret API documentation, diagnose workflow failures, and troubleshoot system issues without relying on engineers.
- • Balance deep operational immersion with strategic thinking, ensuring each deployed solution not only solves an immediate problem but also creates a foundation for future expansion.
- • Adapt quickly to diverse enterprise environments, from Fortune 500 corporations to high-growth startups, and tailor solutions to varying compliance, governance, and technical constraints.
- • Drive adoption of AI agents by demonstrating tangible value through real-world testing and iterative refinement with end users across procurement, finance, and legal teams.
- • Maintain a mission-driven focus on accelerating innovation for enterprises by removing friction from procurement and spend management workflows.
🎯 Requirements
- • 3+ years working inside enterprise procurement, finance operations, or a related function in an operating role: Finance Systems, Procurement, Finance, etc. You have owned a finance process or technical stream end-to-end, not just advised on one.
- • Direct experience building AI agents or automated workflows for your own work using Zip's AppStudio, Claude, N8N, Make, Zapier, or similar tools. You can show something you built that is live and running.
- • A track record of owning complex customer engagements independently, from scoping through delivery, with accountability for outcomes rather than just outputs.
- • Enough technical fluency to build integrations, read API documentation, and diagnose workflow failures without needing an engineer on call.
- • Enough procurement or finance domain knowledge to earn credibility quickly with an AP Director, CPO, or CFO.
- • Formal credentials (CPP, CPSM, CPA, or equivalent) are a plus, not a requirement.
🏖️ Benefits
- • Start-up equity
- • Team building events
- • Flexible PTO
- • Apple equipment plus home office budget
Skills & Technologies
About Zip
Zip provides the world's leading agentic procurement orchestration platform, helping businesses manage spend from initial intake to final payment. Their comprehensive suite of products, including Intake-to-Procure, Procure-to-Pay, Supplier Onboarding, and AI Procurement Concierge, streamlines complex purchasing processes. Zip serves a broad spectrum of clients, from startups to enterprises across various industries like technology and financial services, empowering procurement, finance, and legal teams to gain control and efficiency. The platform is designed to facilitate smarter spending and mitigate risk, leveraging embedded AI capabilities for decision-making and driving cross-functional efficiency by integrating with existing tech stacks, a feature beneficial for distributed teams. Notably, Zip is trusted by over 1,030 global leaders, demonstrating its significant impact on optimizing business operations.
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