Job Overview
Location
Remote NOAM - Massachusetts
Job Type
Full-time
Category
HR & Recruiting
Date Posted
March 27, 2026
Full Job Description
đź“‹ Description
- • The AI Workforce Advisor at Bullhorn, Inc. is a client-facing role focused on driving product adoption and growth within the existing customer base by building trusted relationships, understanding workflows, and identifying opportunities where AI-powered digital workforce solutions deliver measurable value. This role is critical to ensuring customers realize the full potential of Bullhorn’s technology, directly contributing to retention, expansion, and long-term customer success in a competitive staffing technology market.
- • On a day-to-day basis, the AI Workforce Advisor will conduct onsite visits with customers (60–70% travel required across Central & East Coast territories) to observe team workflows, build rapport, and pinpoint where digital workforce tools can create the most impact; drive product adoption in newly onboarded accounts by coaching teams and embedding new processes into daily operations; monitor account health and product utilization metrics, proactively reaching out to at-risk or underutilized accounts with tailored support; identify and nurture internal champions within customer organizations who can advocate for and sustain adoption from within; introduce digital workforce capabilities to new stakeholders and teams across existing accounts to expand usage and deepen penetration; maintain precise, up-to-date records of all customer interactions, activities, and next steps in Salesforce following every engagement; and document and share customer success stories to inform internal enablement, training, and executive reporting.
- • Bullhorn is a fast-paced, dynamic, and people-first organization where hard work and outstanding results are recognized and rewarded. The company culture is anchored by five Core Values — Ownership, Energy, Speed & Agility, Service, and Being Human — which guide every interaction with customers and colleagues. Employees are encouraged to embrace continuous learning, stretch beyond comfort zones, and learn from challenges, with strong internal mobility and promotion-from-within practices supported by leadership that prioritizes emotional intelligence, accountability, and collaborative goal-setting.
- • In this role, the AI Workforce Advisor will develop deep expertise in consultative selling, change management, and AI-driven workforce optimization within the staffing and recruitment industry. They will gain hands-on experience in translating technical product capabilities into business outcomes, building executive-level relationships, and influencing organizational adoption — skills that are highly transferable and valuable for advancement into senior account management, customer success leadership, or product strategy roles within Bullhorn or the broader HR technology ecosystem.
🎯 Requirements
- • 1–3 years of experience in staffing account management, account executive, or another client-facing role within the recruitment, HR tech, or B2B services industry
- • Proven ability to build and maintain strong, trust-based relationships through in-person engagement, with a genuine enthusiasm for onsite customer visits and travel (60–70% required)
- • Strong curiosity about business operations and workflows, with the ability to quickly grasp how teams function and where technology can drive efficiency and value
- • Discipline in following defined processes and methodologies before implementing changes, understanding that consistency and repeatability drive sustainable results
- • Coachable, growth-oriented mindset with a habit of actively seeking, accepting, and applying feedback to improve performance
- • Highly organized and detail-oriented, with consistent habits of logging activities, tracking account progress in CRM systems (e.g., Salesforce), and following through on commitments
- • Authentic interest in AI, automation, and digital workforce technologies, with motivation to understand how these tools solve real business problems in staffing and recruitment
🏖️ Benefits
- • Comprehensive benefits package effective on day one, including Medical, Dental, Vision, and 401(k) with company match
- • Unlimited Planned Paid Time Off (PPTO) to support work-life balance and mental well-being
- • Global Mental Health Support resources available to all employees
- • On-Demand Learning & Development platform for continuous skill growth and career advancement
- • Quarterly paid volunteer days to encourage community engagement and purpose-driven work
- • Lucrative Employee Referral Program with bonuses available even before your first day
- • Company-wide mentorship program connecting employees across levels and departments for guidance and growth
Skills & Technologies
Remote
$60k-67k
About Bullhorn, Inc.
Bullhorn is a cloud-based software company that provides customer relationship management and applicant tracking systems for the global staffing and recruiting industry. The platform automates workflows across the entire recruitment lifecycle, from candidate sourcing and engagement to placement and back-office management. Founded in 1999 and headquartered in Boston, Massachusetts, Bullhorn serves thousands of recruitment agencies worldwide, integrating email, voice, text, and analytics tools to improve recruiter productivity and client service. The company also offers marketplace integrations and AI-driven insights to help agencies scale operations and increase revenue.
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