AR Revenue Coordinator

📋 Description

• • As an AR Revenue Coordinator at Ingenovis Health, Inc., you will play a pivotal role in ensuring the financial health of our organization by meticulously managing customer accounts receivable. This remote position offers a unique opportunity to contribute to a dynamic team, focusing on the accuracy and efficiency of our invoicing and payment reconciliation processes.
• • Your primary responsibility will be to maintain a high-quality set of customer accounts receivable. This involves the daily, weekly, and bi-weekly processing of invoices, ensuring all transactions are accurately recorded and aligned with contractual agreements.
• • A key aspect of your role will be the diligent reconciliation of unbilled hours. You will investigate discrepancies, identify root causes, and implement solutions to ensure that all billable time is captured and invoiced correctly, directly impacting revenue recognition.
• • You will be the primary point of contact for commercial accounts regarding their accounts receivable. This will involve direct communication with customers, as well as navigating and utilizing third-party systems, such as Vendor Management Systems (VMS), to process invoices and reconcile payments.
• • Proactive follow-up on collections will be a critical function. You will identify overdue accounts, engage with customers to understand payment delays, and work towards timely resolution, thereby minimizing outstanding balances and improving cash flow.
• • Maintaining up-to-date and accurate documentation for assigned customers and third-party vendor management systems is essential. This ensures a clear audit trail and facilitates smooth operations.
• • You will be responsible for validating, processing, and approving invoice entries through various customer portals and VMS platforms, adhering strictly to customer-specific requirements and protocols.
• • Verifying the receipt of invoices with customers and determining expected payment dates will be a regular task. Identifying any issues that may cause payment delays and initiating necessary invoice corrections will be crucial for maintaining positive customer relationships and efficient cash flow.
• • A significant part of your role involves the thorough reconciliation of payments to invoices and ensuring customer accounts accurately reflect their balances. This requires a keen eye for detail and a systematic approach to financial data.
• • Meeting required weekly and monthly deadlines for invoicing, reconciliation, and reporting is paramount. Your ability to manage your workload effectively will be key to the team's overall success.
• • You will prepare and process appropriate adjustments to correct any identified revenue errors, ensuring the integrity of our financial records.
• • Collaboration with other departments within Ingenovis Health will be necessary to resolve errors that lead to incorrect billing. This includes working with teams responsible for bill rates, time entry, procurement of billable documents, and credit distribution to ensure seamless and accurate financial operations.
• • Providing exceptional internal and external customer service is a core expectation. You will address inquiries, resolve issues, and maintain positive relationships with both colleagues and clients.
• • Auditing accounts when required will be part of your responsibilities, ensuring compliance and accuracy in our financial processes.
• • You will also be expected to perform additional duties as requested by management, demonstrating flexibility and a willingness to contribute to the broader goals of the finance department.
• • This role demands strong administrative and coordinative skills, coupled with an unwavering attention to detail, to manage the complexities of accounts receivable in a fast-paced environment.
• • Proficiency in Microsoft Office Suite, particularly Excel, is essential for data analysis, reporting, and daily tasks. Experience with accounting systems and potentially specialized software like Bullhorn or Workday will be highly beneficial.
• • Your ability to prioritize tasks effectively, multitask, and maintain accuracy while meeting regular deadlines will be critical to your success in this role and to achieving company performance expectations.