Job Overview
Location
Remote - USA
Job Type
Full-time
Category
Operations
Date Posted
May 18, 2026
Full Job Description
đź“‹ Description
- • The Associate Implementation Consultant is a key team member of the National Employee Benefits Technology (EBTech) Department, responsible for deploying software tools to customers for health care reform compliance, automated benefits enrollment, and other automation needs.
- • Day-to-day responsibilities include auditing and uploading data for client implementations, creating and configuring EDI files using third-party software, conducting root cause analysis, performing quality assurance testing, providing training and mentorship to junior team members, and supporting clients through direct and indirect assistance.
- • The EBTech department operates within Brown & Brown Insurance, a meritocracy-driven organization that rewards self-starters and prioritizes customer-centric solutions, with a focus on innovation in employee benefits technology.
- • In this role, the individual will develop expertise in health benefits systems, EDI configuration, data analysis, client relationship management, and process improvement, while gaining opportunities for professional growth through training and mentorship.
🎯 Requirements
- • Associate’s or Bachelor’s degree, or equivalent work experience
- • 2-5 years of applicable software implementation experience
- • Proficiency with MS Office Suite and experience working with personal computer database applications
- • Exceptional telephone demeanor and professional approach to problem-solving
- • Attention to detail and ability to adhere to strict deadlines
- • Ability to maintain a high level of confidentiality
🏖️ Benefits
- • Medical/Rx, Dental, Vision, Life Insurance, and Disability Insurance
- • Financial benefits including ESPP, 401k, Student Loan Assistance, and Tuition Reimbursement
- • Mental Health & Wellness support: Free Mental Health & Enhanced Advocacy Services
- • Additional perks: Paid Time Off, Holidays, Preferred Partner Discounts
Skills & Technologies
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About Brown & Brown Insurance
Brown & Brown Insurance is a publicly traded insurance brokerage and risk-management firm headquartered in Daytona Beach, Florida. Founded in 1939, the company provides commercial and personal insurance, employee benefits, and related services through a network of more than 400 offices across the United States, Canada, and the United Kingdom. It operates as an intermediary between clients and insurance carriers, offering tailored risk solutions to businesses, governmental entities, and individuals while generating revenue primarily through commissions and fees.
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