Job Overview
Location
UK London, United Kingdom, Browns Retail
Job Type
Full-time
Category
Sales
Date Posted
May 21, 2026
Full Job Description
📋 Description
- • The Associate Personal Shopper role at Browns Boutique in Mayfair is pivotal to delivering a humanised, elevated, and differentiated luxury shopping experience that drives client satisfaction and revenue growth.
- • Day to day, the role involves building and maintaining strong client relationships, providing expert style advice, engaging walk-in customers and existing clients across physical and digital channels, and delivering a seamless end-to-end customer journey for high-value local and international clients.
- • Browns, powered by Farfetch, is a globally renowned luxury fashion destination known for its innovative retail approach, influence in fashion, and commitment to inclusivity, creativity, and individuality since 1970.
- • The successful candidate will learn to elevate their personal styling expertise, deepen luxury client management skills, and grow a transitioning personal client book within a prestigious boutique environment that champions originality and exceptional service.
🎯 Requirements
- • Proven ability to deliver personalised shopping experiences that exceed client expectations
- • Strong eye for style and passion for luxury fashion
- • Experience building, maintaining, and developing strong client relationships
- • Ability to drive sales through active engagement with walk-in and assigned clients across physical and digital channels
- • A strong and current personal client book is highly desirable
🏖️ Benefits
- • Opportunity to work at a globally celebrated luxury fashion destination with heritage since 1970
- • Inclusive environment that welcomes differences, empowers individuality, and celebrates diverse skills
- • Being part of a team that makes a difference and spreads kindness through innovative retail
- • Access to established designers and emerging talent in a one-stop luxury fashion shop
- • Chance to contribute to the future of luxury retail through Farfetch-powered innovation
Skills & Technologies
About FARFETCH UK Limited
Farfetch operates a global luxury fashion marketplace connecting boutiques, brands and consumers. The platform integrates inventory from independent retailers and direct brand partners, offering apparel, accessories, footwear and beauty products across 190 countries. Founded in 2007, the company provides logistics, payments and technology infrastructure while maintaining a distributed fulfillment model. Services include e-commerce, in-store technology, digital marketing and supply chain solutions for luxury fashion businesses worldwide.
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