Associate Risk Operations Analyst

📋 Description

• • Join Tebra Inc. as an Associate Risk Operations Analyst and become a pivotal member of a high-growth FinTech SaaS team dedicated to solving critical real-world problems for healthcare providers nationwide.
• • In this dynamic role, you will directly contribute to and support essential payment operations functions, including merchant onboarding and underwriting, ongoing fraud monitoring, and chargeback workflows, all while adhering to established procedures and utilizing cutting-edge tools.
• • Your primary objective will be to ensure strict compliance with regulatory requirements and operational policies, safeguarding our payment platform and protecting payers, our valued customers, and Tebra from the pervasive threat of payments fraud.
• • If you thrive on tackling complex challenges, enjoy collaborating with a passionate and supportive team, and possess a tenacious spirit, we encourage you to apply and make a significant impact.
• • Your day-to-day responsibilities will encompass gathering comprehensive customer information to perform in-depth analysis for Know Your Customer (KYC) underwriting and customer due diligence, ensuring we onboard legitimate and compliant merchants.
• • You will meticulously review and process customer profile updates and bank account changes, maintaining data integrity and operational efficiency.
• • A key part of your role will involve reviewing and processing ACH rejections and Notice of Changes, proactively addressing potential issues and ensuring smooth financial transactions.
• • You will be responsible for the daily review and processing of chargebacks, a critical function in mitigating financial losses and maintaining customer trust.
• • Your analytical skills will be put to the test as you conduct detailed monitoring of payment transactional activities, identifying and preventing potential risks before they escalate.
• • You will perform preliminary investigations into suspicious payment activity and suspected fraudulent transactions, collaborating closely with senior staff to develop and recommend appropriate actions.
• • A significant aspect of this role involves conducting in-depth data analysis to identify outliers and emerging trends, which will be instrumental in preventing fraud and continuously improving our risk strategy and control mechanisms.
• • You will play a crucial role in ensuring adherence to all operational policies and applicable regulatory requirements, maintaining Tebra's commitment to compliance and ethical business practices.
• • This position offers a unique opportunity to gain hands-on experience in a fast-paced FinTech environment, contributing directly to the financial health and security of our platform and our clients.
• • You will work with a dedicated team that values innovation, collaboration, and a proactive approach to risk management.
• • The role requires a keen eye for detail, strong analytical capabilities, and the ability to make sound decisions based on data and established guidelines.
• • By joining Tebra, you will be part of a company that is revolutionizing healthcare payments and empowering independent practices to thrive.
• • You will have the chance to develop your expertise in risk operations, fraud prevention, and payment processing within a supportive and growth-oriented organization.
• • This is an excellent opportunity for an ambitious individual looking to build a career in the FinTech industry and make a tangible difference in the healthcare landscape.
• • You will be empowered to identify and propose improvements to existing processes and controls, contributing to the continuous evolution of our risk management framework.
• • The remote nature of this role offers flexibility while demanding a high level of self-discipline and proactive engagement.
• • You will be instrumental in upholding Tebra's commitment to providing a secure and reliable payment platform for healthcare providers across the United States.