Job Overview
Location
CRI Work-at-Home
Job Type
Full-time
Category
Sales
Date Posted
April 22, 2026
Full Job Description
đź“‹ Description
- • The Associate, Sales Development - Bilingual role at Concentrix is responsible for demonstrating the value and benefits of client products or services through customer engagement, with a primary focus on selling in a B2B environment. This role is critical for driving revenue growth by identifying, qualifying, and nurturing leads through the sales funnel.
- • Day-to-day responsibilities include managing high-volume inbound and outbound sales motions via phone, email, video, and social media; identifying alternative points of contact using tools like Sales Navigator; adhering to response-time SLAs and mandatory sales cadences; actively managing the sales pipeline; documenting all prospect and customer interactions in Salesforce; transitioning qualified leads to the onboarding team; reviewing and reporting daily, monthly, and quarterly metrics; providing accurate customer success updates to managers; and collaborating with colleagues to share best practices and foster continual learning.
- • Concentrix is a global leader in customer experience and technology solutions, supporting clients across industries with innovative sales and service strategies. The team operates in a fast-paced, dynamic, startup-like environment that values agility, creativity, and independent thinking, particularly within a remote work-at-home setup based in CRI (Costa Rica).
- • In this role, the individual will develop advanced consultative selling skills, gain deep expertise in CRM platforms like Salesforce, refine bilingual communication abilities in English and Spanish (C1 level), and build a track record of influencing buyer behavior, unlocking budget opportunities, and contributing to measurable sales outcomes—positioning them for advancement into senior sales, account management, or sales enablement roles.
🎯 Requirements
- • 5+ years of overall professional experience
- • 3+ years of work experience in B2B sales, consultative sales in a target-driven environment, or account management (ideally within a large tech and/or advertising organization)
- • Fluency in Spanish and English at C1 level
- • High school diploma or equivalent
- • Salesforce experience or proficiency with similar CRM tools
🏖️ Benefits
- • Fully remote work arrangement (Work-at-Home based in CRI)
- • Opportunity to work in a fast-paced, innovative environment with continual learning and best-practice sharing
- • Clear path to contribute to sales goals through measurable metrics and pipeline management
- • Development of advanced consultative selling and CRM expertise in a global B2B context
- • Engagement with diverse customer interactions across multiple channels (phone, email, video, social media)
Skills & Technologies
About Concentrix
Concentrix is a global technology and services leader that partners with over 2,000 of the world's leading organizations to drive intelligent transformation. They specialize in modernizing technology, enhancing customer experiences, and solving complex business challenges through a blend of deep human insights and advanced AI-powered solutions. Their offerings span strategy, data analytics, enterprise technology, and digital operations, with a particular focus on innovative AI products like iX Hero for contact centers. Serving a diverse array of industries from automotive to healthcare, Concentrix leverages its extensive global reach to help businesses grow and simplify interactions, ensuring they remain competitive in a rapidly evolving digital landscape.
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