Associate Service Technician Coolidge

Lucid Motors, Inc.

Job Overview

Location

Arizona, USA

Job Type

Full-time

Full Job Description

📋 Description

• Join Lucid Motors, a pioneering force in luxury electric vehicles, and contribute to shaping the future of mobility. As an Associate Service Technician in Coolidge, AZ, you will play a crucial role in ensuring our groundbreaking vehicles are delivered to customers in pristine condition, embodying our commitment to exceptional quality and customer satisfaction.
• This role is integral to the Pre-Delivery Inspection (PDI) and reconditioning process, where you will meticulously examine and prepare Lucid vehicles before they reach their owners. Your attention to detail and passion for automotive excellence will be paramount in upholding Lucid's reputation for luxury and innovation.
• You will be responsible for performing a range of basic repairs and maintenance tasks on Lucid vehicles. This includes, but is not limited to, the removal and replacement of parts, making necessary body adjustments, performing tire and wheel exchanges, conducting thorough functionality testing, and executing test drives to ensure optimal performance.
• A key aspect of your role will involve the diligent administration of work orders, accurately documenting all vehicle interactions and service performed. This ensures a seamless process for vehicles destined for customer delivery and contributes to our comprehensive service records.
• You will become proficient in utilizing our advanced software suite, meticulously documenting every interaction with a vehicle. This digital record-keeping is essential for tracking vehicle history, service needs, and ensuring compliance with our quality standards.
• Performing necessary software updates on vehicles undergoing inspection is another critical responsibility. As Lucid vehicles are at the forefront of automotive technology, keeping their software current is vital for performance, safety, and feature functionality.
• Effective communication and collaboration are vital. You will work closely with other members of the service team, including Service Advisors and Managers, to ensure a cohesive and efficient workflow. Clear communication with customers, when necessary, will also be a part of your role, contributing to a positive ownership experience.
• You will be trained to understand and work with High and Low Voltage systems, a fundamental aspect of electric vehicle technology. This training will equip you with the knowledge to safely and effectively service these critical components.
• A strong demonstration of attention to detail is non-negotiable. Your commitment to identifying and rectifying even the smallest imperfections will directly contribute to creating positive and memorable client experiences, reinforcing the luxury aspect of the Lucid brand.
• While primarily based at our Coolidge facility, there may be opportunities to support the mobile service team. This could involve remote work or travel, offering a dynamic and varied work experience within the service department.
• You will be expected to embrace a learning mindset, continuously expanding your technical skills and knowledge of Lucid vehicles and electric vehicle technology. This includes a commitment to obtaining ASE certifications within 6-8 months of your hire date, with Lucid reimbursing the costs associated with successful completion.
• This role is an excellent opportunity for individuals passionate about sustainable transportation and eager to solve complex problems in a rapidly evolving, fast-paced environment. You will be at the forefront of the electric vehicle revolution, contributing to a cleaner and more sustainable future.
• Your contributions will directly impact customer satisfaction by ensuring that every vehicle delivered meets Lucid's stringent quality benchmarks. You are the final gatekeeper before a customer experiences the unparalleled luxury and performance of a Lucid vehicle.
• You will be an ambassador for the Lucid brand, embodying our values of innovation, sustainability, and exceptional craftsmanship in every task you undertake.
• This position offers a unique chance to grow your career within a dynamic and forward-thinking automotive company, providing hands-on experience with cutting-edge electric vehicle technology.
• Embrace the opportunity to be part of a team that is redefining the automotive industry and setting new standards for luxury, performance, and technology.

🎯 Requirements

• Must be 18 years of age or older.
• Ability to learn and work with High/Low Voltage systems in electric vehicles.
• Excellent written and verbal communication skills, with prior customer-facing experience.
• Proficiency in basic computer applications (e.g., Microsoft Office) and the ability to learn proprietary DMS software.
• Valid driver’s license with no suspensions in the past year. Drivers under 21 must have held their license for a minimum of 3 years and successfully complete Lucid Training upon hire.
• Willingness to complete Lucid-provided CPR training post-hire.
• Commitment to obtaining ASE certifications (A4, A5, A6, A7) within 6-8 months of hire, with Lucid reimbursing costs for successful completion.

🏖️ Benefits

• Competitive hourly wage range of $25 - $34 USD.
• Comprehensive benefits package including medical, dental, and vision insurance.
• Life insurance and disability insurance coverage.
• Paid time off for vacation.
• 401k retirement savings plan.
• Potential eligibility for Lucid's equity program and/or a discretionary annual incentive program.
• Reimbursement for costs associated with obtaining required ASE certifications upon successful completion.

Skills & Technologies

Junior

Remote

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Lucid Motors, Inc.

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About Lucid Motors, Inc.

Lucid Motors, Inc. designs, develops, and manufactures luxury electric vehicles and energy storage systems in the United States and internationally. Its flagship product, the Lucid Air sedan, integrates proprietary EV powertrain and battery technologies developed through a decade of Formula E experience. The company operates vertically integrated manufacturing at its AMP-1 factory in Casa Grande, Arizona, and sells vehicles directly to consumers through digital channels and company-owned showrooms. Established in 2007 as Atieva, Inc., the company rebranded in 2016 and completed a public listing via SPAC in July 2021. Revenue primarily derives from vehicle sales and energy storage solutions.

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