Associate Technical Success Manager

📋 Description

• • As an Associate Technical Success Manager at New Relic, you will play a pivotal role in helping customers maximize the value of the company’s observability platform, directly contributing to revenue growth and customer success in the Commercial segment.
• • Day to day, you will develop deep expertise in New Relic products, partner with sales to identify expansion opportunities, execute proof-of-concept and pilot engagements, resolve technical and business issues for customers, collaborate with cross-functional account teams, provide product feedback based on customer needs, stay current on competitive landscape, and build executive-level relationships to foster customer advocacy.
• • You will join a global team of innovators at New Relic, a company dedicated to shaping the future of observability by providing an intelligent platform that empowers businesses to thrive in an AI-first world through deep system insights.
• • In this role, you will develop strong technical and consultative skills, gain experience in value-based selling and customer success strategy, enhance your ability to influence product roadmaps, and grow into a trusted advisor capable of driving both customer outcomes and business growth.