Job Overview
Location
Remote
Job Type
Full-time
Category
Operations
Date Posted
April 18, 2026
Full Job Description
đź“‹ Description
- • The Audit Retrieval Specialist plays a critical role in Sharecare’s mission to improve healthcare outcomes by ensuring timely, accurate, and compliant retrieval of medical records for audit purposes, directly supporting health plans, CMS campaigns, and institutional requestors in maintaining care quality and regulatory adherence.
- • Day-to-day responsibilities include processing release of information requests, retrieving and scanning patient medical charts, validating audit requests against authorizations, maintaining client credentials and equipment, performing quality checks for HIPAA and audit compliance, and delivering excellent customer service while safeguarding patient privacy.
- • Sharecare is a digital healthcare leader that leverages AI-driven insights and a comprehensive platform to empower health plans, providers, and pharmaceutical companies to deliver personalized, value-based care at scale, with a strong commitment to improving well-being across the healthcare ecosystem.
- • In this role, you will develop deep expertise in medical records management, HIPAA compliance, audit processes (including HEDIS, DRG, Risk Adjustment, and RAC), and healthcare operations—building a foundation for advancement in health information management, compliance, or healthcare administration.
🎯 Requirements
- • High School Diploma or GED required
- • Minimum of 2 years prior experience in a medical records department or similar healthcare setting preferred
- • Strong working knowledge of Microsoft Word and Excel; ability to type 50 WPM; proficiency with fax, copier, and scanning equipment
- • Excellent organizational skills, self-motivation, teamwork, customer service orientation, and ability to multi-task under deadlines
- • Willingness to learn new equipment and processes quickly; ability to work remotely with required geographical proximity to assigned client sites for on-site support
🏖️ Benefits
- • Fully remote work arrangement with flexibility to support client sites as needed
- • Opportunity to gain specialized experience in healthcare audit fulfillment and medical records compliance
- • Role contributes directly to improving care quality, lowering costs, and enhancing patient outcomes through accurate information retrieval
- • Stable position within a mission-driven digital healthcare company committed to equal opportunity and employee well-being
- • Development of transferable skills in HIPAA, data integrity, client service, and healthcare operations
Skills & Technologies
About Sharecare, Inc.
Sharecare, Inc. is a digital health company that provides a platform connecting consumers, patients, and healthcare providers. It offers tools for health assessments, condition management, care coordination, and wellness programs. The company integrates data from electronic health records, wearable devices, and user inputs to deliver personalized health insights and recommendations. Sharecare serves individuals, employers, health plans, and health systems through mobile and web applications. Founded in 2010, it is headquartered in Atlanta, Georgia.
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