
Job Overview
Location
Montréal, QB, Canada
Job Type
Full-time
Category
Customer Success
Date Posted
April 14, 2026
Full Job Description
đź“‹ Description
- • As a Bilingual Investment Services Representative at Interactive Brokers, you will play a critical role in delivering high-quality client support in both English and French, ensuring timely and accurate resolution of complex financial service inquiries for a global client base.
- • Your day-to-day responsibilities include managing client issues related to trade execution, margin analysis, platform functionality, and product inquiries across equities, options, futures, FX, and fixed income; collaborating with internal teams on system enhancements; and providing expert guidance on commission structures, interest, and fees.
- • Interactive Brokers is a globally recognized leader in electronic brokerage, renowned for its cutting-edge technology, competitive pricing, and commitment to client success, operating in over 15 countries and serving clients in more than 200 territories.
- • In this role, you will deepen your expertise in global financial products and regulations, develop advanced problem-solving and analytical skills, and contribute to the improvement of client service systems and procedures while growing your career within a dynamic, multinational organization.
Skills & Technologies
About Interactive Brokers LLC
Interactive Brokers LLC is a U.S.-regulated electronic brokerage and market maker that provides direct-access trading in stocks, options, futures, forex, bonds, ETFs and funds to individual and institutional clients worldwide. The company operates a consolidated equity capital of over $10 billion, routes orders to more than 150 markets in 33 countries, and offers a proprietary Trader Workstation platform, margin lending, portfolio management tools, research and robo-advisory services through Interactive Advisors. Founded in 1978 and headquartered in Greenwich, Connecticut, it is listed on NASDAQ under ticker IBKR and regulated by SEC, FINRA, NYSE and global authorities.
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