Billing and Posting Resolution Representative

📋 Description

• • The Billing and Posting Resolution Representative investigates, analyzes, negotiates, resolves, documents, and reports on consumer and commercial billing issues and complaints against the organization, playing a critical role in maintaining customer trust and financial accuracy.
• • Day to day, the representative identifies solutions to billing problems, presents appropriate resolution options to customers, negotiates and authorizes billing settlements within established limits, and adjusts customer accounts to ensure accurate financial records.
• • TruBridge is a healthcare technology and services company focused on improving revenue cycle management and operational efficiency for healthcare providers, supporting clients with end-to-end billing and administrative solutions.
• • In this role, the individual can develop expertise in healthcare billing systems, conflict resolution, and financial reconciliation while building strong customer service and analytical skills that support career growth in healthcare operations or financial services.