Billing/Scheduling Associate II (Remote) - Neurology

📋 Description

• • The Billing/Scheduling Associate II (Remote) - Neurology position at Washington University in St. Louis plays a vital role in supporting patient access to neurological care by managing insurance verification, scheduling, and financial counseling over the phone or email, ensuring smooth coordination between patients, clinical staff, and third-party payers.
• • Day-to-day responsibilities include obtaining insurance information, counseling patients on financial assistance options, scheduling and registering patient appointments, reviewing and updating schedules, sending appointment reminders, processing physician referrals, explaining billing procedures to patients and staff, and assisting with account maintenance and reminder systems like Relatient.
• • The role operates within the Neurology department of a prestigious academic medical center, contributing to efficient patient flow and financial operations in a remote, office-based environment with standard equipment and typical desk-based work involving repetitive hand movements.
• • This position offers the opportunity to develop expertise in medical billing systems, electronic health records (particularly Epic), insurance coordination, and patient communication within a leading healthcare institution, while building transferable skills in organization, prioritization, and customer service that support long-term career growth in healthcare administration.