Business Analyst II

📋 Description

• • Business Analyst II at PDI Technologies Inc. plays a critical role in bridging business needs with technology solutions, directly supporting the company’s mission to ‘Connect Convenience’ for global convenience retail and petroleum brands by enabling data-driven decision-making through loyalty programs, shopper insights, and real-time market intelligence platforms like GasBuddy.
• • The role ensures that technology investments align with strategic business objectives, translating complex operational challenges into actionable requirements that improve productivity, customer engagement, and market responsiveness across PDI’s suite of digital solutions.
• • Day to day, the Business Analyst II will gather, analyze, and document business requirements from stakeholders across product, marketing, operations, and executive teams to support the development and enhancement of PDI’s technology platforms.
• • They will facilitate workshops and interviews to elicit needs, prioritize features based on business value and feasibility, and create detailed functional specifications, user stories, and acceptance criteria for development teams.
• • The analyst will conduct gap analyses between current processes and desired future states, recommending process improvements and system enhancements that increase efficiency and scalability.
• • They will collaborate closely with UX/UI designers, developers, and QA teams throughout the SDLC to ensure solutions meet business needs, are user-friendly, and adhere to technical standards.
• • The role includes performing data analysis to support business cases, tracking key performance indicators (KPIs), and validating that delivered solutions meet intended outcomes through testing and user acceptance.
• • The Business Analyst II will maintain and update requirement traceability matrices, ensuring all changes are documented, communicated, and aligned with project scope and timelines.
• • They will support product launches by preparing training materials, conducting user training sessions, and gathering post-implementation feedback to drive continuous improvement.
• • About the team or company: PDI Technologies is a global leader in convenience retail and petroleum technology, serving thousands of locations worldwide with innovative software, data, and payment solutions that power brands like GasBuddy, Exxon, Shell, and 7-Eleven.
• • The company fosters a culture of innovation, collaboration, and integrity, with a strong commitment to diversity, equity, and inclusion, and invests in employee growth through learning opportunities and career advancement paths.
• • The Business Analyst II will join a dynamic, cross-functional team focused on delivering high-impact solutions that enhance customer experiences and operational performance in a fast-evolving industry.
• • What the person can learn or achieve in this role: deepen expertise in business analysis methodologies (Agile, Waterfall, BABOK), gain hands-on experience with retail technology ecosystems, and develop strategic thinking by influencing product roadmaps that impact millions of consumers.
• • They will build proficiency in data interpretation, stakeholder management, and solution validation — skills that are transferable across industries and foundational for advancement into senior business analysis, product management, or consulting roles within PDI or beyond.