Business Analyst IV

CareSource Management Group Company

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• Lead senior-level strategic initiatives by bridging business needs with technology solutions to address complex organizational challenges
• Establish and maintain strong relationships with senior stakeholders to align business goals with strategic initiatives and ensure requirement traceability
• Review and validate project artifacts including business cases, contracts, and architectural diagrams to ensure alignment with business objectives and corporate standards
• Identify, sequence, create, and maintain Epics throughout their lifecycle, ensuring end-to-end traceability and alignment with strategic business outcomes
• Coordinate cross-functionally across teams and business units to manage updates for Epics and Features, facilitating smooth transitions during refinement and delivery phases
• Lead complex requirements elicitation efforts using advanced facilitation and modeling techniques to capture accurate, actionable business needs
• Develop and maintain comprehensive requirements documentation that adheres to corporate standards and supports auditability and compliance
• Provide input on project status reports, escalate critical risks or issues to Program/Project Managers and Product Owners, and assist in resolving escalated items
• Contribute to change requests, incremental funding decisions, and strategic estimates, including providing Business Analyst-specific cost and effort projections
• Oversee the end-to-end lifecycle of multiple high-impact Epics and Features, managing resource allocation, risk assessment, and stakeholder communication to ensure successful delivery
• Champion process improvement and innovation initiatives by applying industry best practices to enhance operational efficiency, reduce costs, and improve service delivery
• Mentor and provide leadership to junior Business Analysts and project teams, fostering knowledge sharing, professional growth, and a culture of continuous improvement
• Collaborate with executive leadership, IT, product management, and other departments to ensure cohesive execution of organizational strategy and alignment of requirements
• Analyze dashboard metrics and performance data to identify process inefficiencies, correct data inaccuracies, and optimize business workflows
• Define, track, and analyze key performance indicators (KPIs) to measure requirements throughput and delivery effectiveness, delivering actionable insights for continuous improvement
• Prepare and present detailed strategic reports, findings, and progress updates to executive leadership and key stakeholders upon request
• Operate within hybrid/agile development frameworks and apply deep understanding of the IT development lifecycle and project management methodologies
• Utilize Microsoft Office tools (Word, Excel, Visio) and business requirements management platforms such as Azure DevOps, JIRA, ServiceNow, or Modern Requirements
• Demonstrate exceptional analytical thinking, problem-solving, communication, and decision-making skills with close attention to detail
• Manage multiple priorities with strong time management, flexibility, and ability to adapt during organizational or business changes
• Maintain a customer service-oriented mindset while leading cross-functional teams and influencing stakeholders at all levels

🎯 Requirements

• Bachelor’s degree or equivalent years of relevant experience required
• Minimum of seven (7) years of experience in requirements management
• Proficiency with Azure DevOps, ServiceNow, JIRA, Modern Requirements, or equivalent business requirements management tools
• Experience working within hybrid/agile development frameworks and understanding of IT development lifecycle
• Demonstrated mastery of business analysis principles, elicitation techniques, and requirements documentation standards
• IIBA, Six Sigma, or Agile certifications preferred

🏖️ Benefits

• Salary range of $94,100.00 - $164,800.00
• Eligibility for bonus tied to company and individual performance
• Comprehensive total rewards package including well-being investments
• Remote work arrangement
• Opportunity for professional growth and mentorship
• Exposure to executive leadership and strategic decision-making

Skills & Technologies

Azure

Remote

Degree Required

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CareSource Management Group Company

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About CareSource Management Group Company

CareSource is a nonprofit, multi-state managed care organization headquartered in Dayton, Ohio. Founded in 1989, it administers Medicaid, Medicare Advantage, and Marketplace health plans serving over two million members in Ohio, Kentucky, Indiana, West Virginia, and Georgia. The company focuses on improving health outcomes for low-income and vulnerable populations through integrated care management, behavioral health services, and social determinants programs.

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