Job Overview
Location
Montreal, Quebec, Canada
Job Type
Full-time
Category
HR & Recruiting
Date Posted
May 20, 2026
Full Job Description
đź“‹ Description
- • Lead a team of business analysts while contributing to the design of innovative solutions for enterprise clients in a strategic transformation initiative at TELUS Health.
- • Translate business requirements into detailed specifications, design software solutions aligned with technical roadmaps, and collaborate with development teams to define functional and non-functional requirements.
- • Provide technical leadership during incidents, support delivery teams, and ensure quality deliverables through close coordination with developers and QA.
- • Mentor and develop business analysts, stabilize teams in transition, foster collaboration and excellence, and navigate matrix structures to drive collective success.
- • Work in a 100% remote role with flexibility to maintain professional-life balance while impacting thousands of customers through modern enterprise systems and cutting-edge technologies.
- • Join a purpose-driven, people-focused team at TELUS Health committed to improving health outcomes through technology, innovation, and inclusive employment practices.
- • Grow as both a technical expert and a leader by establishing long-term technical strategy, producing user documentation, and influencing solutions that create real client value.
- • Collaborate with software product owners and key partners in a matrix environment, break down development into user-beneficial increments, and document designs within allocated timeframes.
🎯 Requirements
- • Degree in computer science, business analysis, administration, actuarial mathematics, or a related relevant field
- • 5+ years of relevant experience in business analysis or equivalent expertise in managing complex systems
- • 5+ years of experience in team management, facilitation, or mentoring, ideally of analysts or similar roles
- • Experience with CRM solutions, pension/benefits systems, or other complex enterprise systems
- • Fluency in both French and English, spoken and written
- • Agile mindset and knowledge of Agile/SAFe methodologies
🏖️ Benefits
- • Flexibility to work efficiently in a 100% remote role while maintaining a healthy professional and personal life balance
- • Opportunity to work with modern, complex enterprise systems and cutting-edge technologies impacting thousands of customers
- • Lasting partnerships where analyses and decisions directly influence solutions that create real value for clients
- • Hybrid role as mentor and expert, enabling long-term technical strategy development and team leadership growth
- • Team culture that recognizes expertise, encourages authentic collaboration, and values leadership based on mutual trust and respect
Skills & Technologies
About LifeWorks Corporation
LifeWorks is a provider of employee assistance and well-being programs, delivering technology-enabled mental health, wellness, and productivity services to employers worldwide. Its platform combines 24/7 counseling, digital cognitive behavioral therapy, absence management, and analytics to improve workforce resilience and organizational performance. Founded in Canada, the company supports millions of employees and their families across diverse industries and geographies.
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